main.yml

---
- name: Send notification message via Slack
  hosts: localhost
  gather_facts: no
  vars:
    response_file: "{{ lookup('file','./response.json') | from_json }}"
    slack_username: "Zendesk Reporter"
  
  tasks:
    - name: Run Report python script
      script: ./ZendeskReport.py {{ customerSearch }} {{ bearerToken }}
      register: zendeskReport
    - debug: var=zendeskReport.stdout_lines
    
    - name: Send main to slack
      slack:
        token: T31GN34R3/BGS668SEL/lFuQQDJvNp1xUAipdHh74sHI
        msg: Zendesk Report for "{{ customerSearch }}"
        icon_emoji: ":zap:"
        username: "{{ slack_username }}"
    
    - name: Send tickets to Slack
      slack:
        token: T31GN34R3/BGS668SEL/lFuQQDJvNp1xUAipdHh74sHI
        attachments:
          - fallback: "Zendesk Search"
            color: "#36a64f"
            title: "{{ item.ticketID }}"
            title_link: "https://t3n.zendesk.com/agent/tickets/{{ item.ticketID }}"
            fields:
              - title: "{{ item.ticketSubject }}"
                value: "Status: {{ item.ticketStatus }}"
        icon_emoji: ":zap:"
        username: "{{ slack_username }}"
      with_items: response_file.tickets