diff --git a/keep-ui/app/workflows/builder/builder.tsx b/keep-ui/app/workflows/builder/builder.tsx
index e2400c65c..d217e5386 100644
--- a/keep-ui/app/workflows/builder/builder.tsx
+++ b/keep-ui/app/workflows/builder/builder.tsx
@@ -322,7 +322,7 @@ function Builder({
         icon={CheckCircleIcon}
         color="teal"
       >
-        Alert can be generated successfully
+        Workflow can be generated successfully
       </Callout>
     );
   };
diff --git a/keep/api/tasks/process_event_task.py b/keep/api/tasks/process_event_task.py
index 4f7ee3f1f..53a064dcc 100644
--- a/keep/api/tasks/process_event_task.py
+++ b/keep/api/tasks/process_event_task.py
@@ -496,7 +496,7 @@ def process_event(
     api_key_name: str | None,
     trace_id: str | None,  # so we can track the job from the request to the digest
     event: (
-        AlertDto | list[AlertDto] | IncidentDto | list[IncidentDto] | dict
+        AlertDto | list[AlertDto] | IncidentDto | list[IncidentDto] | dict | None
     ),  # the event to process, either plain (generic) or from a specific provider
     notify_client: bool = True,
     timestamp_forced: datetime.datetime | None = None,
@@ -547,6 +547,11 @@ def process_event(
                     "This is a subscription notification message from AWS - skipping processing"
                 )
                 return
+            elif event is None:
+                logger.info(
+                    "Provider returned None (failed silently), skipping processing"
+                )
+                return
 
         # In case when provider_type is not set
         if isinstance(event, dict):
diff --git a/keep/providers/base/base_provider.py b/keep/providers/base/base_provider.py
index ebb92685c..493c29001 100644
--- a/keep/providers/base/base_provider.py
+++ b/keep/providers/base/base_provider.py
@@ -24,12 +24,7 @@
     get_enrichments,
     is_linked_provider,
 )
-from keep.api.models.alert import (
-    AlertDto,
-    AlertSeverity,
-    AlertStatus,
-    IncidentDto,
-)
+from keep.api.models.alert import AlertDto, AlertSeverity, AlertStatus, IncidentDto
 from keep.api.models.db.alert import AlertActionType
 from keep.api.models.db.topology import TopologyServiceInDto
 from keep.api.utils.enrichment_helpers import parse_and_enrich_deleted_and_assignees
@@ -324,7 +319,7 @@ def format_alert(
         tenant_id: str | None,
         provider_type: str | None,
         provider_id: str | None,
-    ) -> AlertDto | list[AlertDto]:
+    ) -> AlertDto | list[AlertDto] | None:
         logger = logging.getLogger(__name__)
 
         provider_instance: BaseProvider | None = None
@@ -355,6 +350,11 @@ def format_alert(
                 )
         logger.debug("Formatting alert")
         formatted_alert = cls._format_alert(event, provider_instance)
+        if formatted_alert is None:
+            logger.debug(
+                "Provider returned None, which means it decided not to format the alert"
+            )
+            return None
         logger.debug("Alert formatted")
         # after the provider calculated the default fingerprint
         #   check if there is a custom deduplication rule and apply
@@ -785,4 +785,4 @@ def setup_incident_webhook(
         Raises:
             NotImplementedError: _description_
         """
-        raise NotImplementedError("setup_webhook() method not implemented")
\ No newline at end of file
+        raise NotImplementedError("setup_webhook() method not implemented")
diff --git a/keep/providers/pagerduty_provider/pagerduty_provider.py b/keep/providers/pagerduty_provider/pagerduty_provider.py
index f31f0c75a..fd8318278 100644
--- a/keep/providers/pagerduty_provider/pagerduty_provider.py
+++ b/keep/providers/pagerduty_provider/pagerduty_provider.py
@@ -281,6 +281,16 @@ def validate_scopes(self):
         headers = self.__get_headers()
         scopes = {}
         for scope in self.PROVIDER_SCOPES:
+
+            # If the provider is installed using a routing key, we skip scopes validation for now.
+            if self.authentication_config.routing_key:
+                if scope.name == "incidents_read":
+                    # This is because incidents_read is mandatory and will not let the provider install otherwise
+                    scopes[scope.name] = True
+                else:
+                    scopes[scope.name] = "Skipped due to routing key"
+                continue
+
             try:
                 # Todo: how to check validity for write scopes?
                 if scope.name.startswith("incidents"):
@@ -351,11 +361,19 @@ def _send_alert(self, title: str, body: str, dedup: str | None = None):
 
         url = "https://events.pagerduty.com/v2/enqueue"
 
-        result = requests.post(url, json=self._build_alert(title, body, dedup))
+        payload = self._build_alert(title, body, dedup)
+        result = requests.post(url, json=payload)
+        result.raise_for_status()
 
-        self.logger.debug("Alert status: %s", result.status_code)
-        self.logger.debug("Alert response: %s", result.text)
-        return result.text
+        self.logger.info(
+            "Sent alert to PagerDuty",
+            extra={
+                "status_code": result.status_code,
+                "response_text": result.text,
+                "routing_key": self.authentication_config.routing_key,
+            },
+        )
+        return result.json()
 
     def _trigger_incident(
         self,
@@ -403,6 +421,11 @@ def setup_incident_webhook(
         setup_alerts: bool = True,
     ):
         self.logger.info("Setting up Pagerduty webhook")
+
+        if self.authentication_config.routing_key:
+            self.logger.info("Skipping webhook setup due to routing key")
+            return
+
         headers = self.__get_headers()
         request = requests.get(self.SUBSCRIPTION_API_URL, headers=headers)
         if not request.ok:
@@ -534,6 +557,11 @@ def _format_alert(
     def _format_alert_old(event: dict) -> AlertDto:
         actual_event = event.get("event", {})
         data = actual_event.get("data", {})
+
+        event_type = data.get("type", "incident")
+        if event_type != "incident":
+            return None
+
         url = data.pop("self", data.pop("html_url", None))
         # format status and severity to Keep format
         status = PagerdutyProvider.ALERT_STATUS_MAP.get(data.pop("status", "firing"))
@@ -648,6 +676,10 @@ def __get_all_services(self, business_services: bool = False):
         return all_services
 
     def pull_topology(self) -> list[TopologyServiceInDto]:
+        # Skipping topology pulling when we're installed with routing_key
+        if self.authentication_config.routing_key:
+            return []
+
         all_services = self.__get_all_services()
         all_business_services = self.__get_all_services(business_services=True)
         service_metadata = {}
@@ -701,6 +733,10 @@ def pull_topology(self) -> list[TopologyServiceInDto]:
         return list(service_topology.values())
 
     def _get_incidents(self) -> list[IncidentDto]:
+        # Skipping incidents pulling when we're installed with routing_key
+        if self.authentication_config.routing_key:
+            return []
+
         raw_incidents = self.__get_all_incidents_or_alerts()
         incidents = []
         for incident in raw_incidents:
diff --git a/pyproject.toml b/pyproject.toml
index 31159eeab..390c1f11e 100644
--- a/pyproject.toml
+++ b/pyproject.toml
@@ -1,6 +1,6 @@
 [tool.poetry]
 name = "keep"
-version = "0.28.7"
+version = "0.28.8"
 description = "Alerting. for developers, by developers."
 authors = ["Keep Alerting LTD"]
 readme = "README.md"