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Privacy Policy |
Privacy Policy |
1.1 Overview. This Privacy Policy describes the policies and procedures of Konnected Inc. (“we”,
“our” or “us”), regarding the collection, use and disclosure of the information of users of our web sites and
our products and services and applications (including mobile applications, the “Application”)(the web sites,
products, services and the Application collectively, the “System”). We receive information about you from
various sources, including:
(A) through your user account on the System (your “Account”);
(B) your use of the System generally; and
(C) from third party websites and services.
When you use the System, you are consenting to the collection, transfer, manipulation, storage, disclosure
and other uses of your information as described in this Privacy Policy.
1.2 What Does This Privacy Policy Cover? This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the System. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.
1.3 What Does This Privacy Policy Not Cover? This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, products, services and applications (“Third Party Services”) that you elect to access through the System or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we have no control over, do not review, and cannot take responsibility for these Third Party Services, the content therein, or the privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
2.1 In General. The information we gather enables us to operate, personalize and improve the System. In connection with certain aspects of the System, we may request, collect and/or display some of your Personal Information. We collect the following types of information from our users.
2.2 Account Information. When you create an Account, you may provide information that could be Personal Information, such as your username, password and email address. You acknowledge that this information may be personal to you, and by creating an account on the System and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you messages about the System. You may unsubscribe from these messages through your Account settings or by clicking on the unsubscribe link included at the bottom of marketing emails, although we, regardless, reserve the right to continue sending you non-marketing emails, such as emails about your accounts and our business dealings with you.
2.3 Use of the System. We may collect and process information from you in connection with the
following features and activities:
(A) When you post comments or messages on the System via community features such as chat, forums,
group walls, personal posts, etc.
(B) When you contact or send communications to the System, for example when you contact customer
support, report a problem, or submit questions, concerns, or comments regarding our Service or its
content;
(C) When you use or interact with third party plug-ins that may be available on the Service
(D) When you participate in contests, competitions, sweepstakes, giveaways, prize draws or other
promotions that we may run on our Service or sponsor from time to time
(E) When you respond to or participate in voluntary surveys, which we may offer on our Service from
time to time to conduct research or demographic studies
(F) When you request or agree to location-based services from the System
(G) When you subscribe to other features or activities that we may offer from time to time on the Service
and submit or upload information in connection with such features
(H) When you browse, navigate, or otherwise interact with the Service.
2.4 Third Party Account Information.
2.4.1 The System may allow users to log in and create an Account through your Facebook or Google
account or other similar accounts (each a “Third Party Account”) using your Facebook ID or Google ID.
If you log in to the System through your Third Party Account, you are allowing the System to access your
information and you are agreeing to the Third Party Account’s terms of use in your use of the System. We
may receive information from such Third Party Accounts and that information may be imported to the
System (either as a part of your profile or otherwise). We will use all information available through a Third
Party Account in accordance with the Third Party Account’s policies and your account privacy settings
selected through the Third Party Account, so please consult such policies and settings.
2.4.2 You acknowledge and agree that you are solely responsible for your use of your Third Party Account
and that it is your responsibility to review the terms of use and privacy policy of each Third Party Account.
We are not liable for:
(A) the availability or accuracy of your Third Party Account;
(B) the content, products or services on or available on your Third Party Account; or
(C) your use of your Third Party Account.
2.5 User Profile and Warranty Information. We collect information that you include in your profile and your warranty registration. This may include location based information provided by you and serial numbers and other identifying information associated with products you buy from us. 2.6 Financial Information. If you purchase products through the System, your financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. 2.7 Shipping Information. When you order products using the System, we collect your shipping information. We pass this information to our Payment Processor and fulfillment companies for purposes of customer service, fulfillment, shipping and returns. The use of your Personal Information by these parties is subject to their respective privacy policies.
2.8 Field Device Usage Data.We collect information provided by you from your field devices regarding input data into the Services. We provide anonymized and aggregated versions of that data to Third Party Services. The provider of those services cannot identify you through that data.
2.9 Other Information. We may collect your phone number and the unique device id number of the mobile device on which you use the Application. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you participate in one of our surveys, we may collect additional personal information. We collect your posts on our forums. We also collect other types of personal information that you provide to us voluntarily. If you participate in a contest, sweepstakes or other promotion, we will collect any data you provide in connection with that promotion. We may also obtain information from other sources and combine that with information we collect on the System. We may also collect personal information at other points in the System that state that personal information is being collected.
2.10 IP Address Information and Other Information Collected Automatically.
2.10.1 In General. When you use the System, some information is automatically collected. For example,
when you use the System, how you use the System, information about the type of device you use, your Open
Device Identification Number, date/time stamps for your visit, your unique device identifier, your browser
type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information
is generally used to help us deliver the most relevant information to you and administer and improve the
System. In addition, in the event our Application crashes on your mobile device, we will receive information
about your mobile device modelsoftware version and device carrier, which allows us to identify and fix bugs
and otherwise improve the performance of our Application.
2.10.2 Browser Related. We gather certain information automatically and store it in log files, including
IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data. We use this information to improve the content of the System, market research
purposes, to communicate information to visitors and to better tailor the System to our users’ needs.
2.10.3 Mobile. When you use certain features of the System, in particular our mobile applications we may
receive, store and process different types of information about your location, including general information
(e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices
used to access the System orspecific features of the platform), contacts and photos. If you access the System
through a mobile device and you do not want your device to provide us with location-tracking information
or other information, you can disable the GPS or other location-tracking functions on your device, and opt
out of providing other information, provided your device allows you to do this. See your device
manufacturer’s instructions for further details.
2.10.4 Log Data. We may also receive, store and process log data, which is information that is
automatically recorded by ourservers whenever you access or use the System, regardless of whether you are
registered with us or logged in to your Account, such as your IP Address, the date and time you access or use
the System, the hardware and software you are using, referring and exit pages and URLs, the number of
clicks, pages viewed and the order of those pages, and the amount of time spent on particular pages.
2.10.5 Field Device Usage Data. You provide us with field equipment usage data which contains
identifiable information in order for us to provide the Services.
2.10.6 Third Party Analytics. We use third party analytics services to help analyze how users use the
System. These analytics services use cookies to collect information such as how often users visit the System
and we use the information to improve the System. The analytics services’ ability to use and share
information collected by them is restricted by their terms of use and privacy policy, which you should refer
to for more information about how these entities use this information.
2.10.7 De-Identified Information. We may collect and create anonymous and/or deidentified data records
about how both unregistered and registered users, collectively, use the System (“Aggregate Information”),
such as the number and frequency of visitors to the Site or Application. Some of this information is derived
from Personal Information. We reserve the right to use Aggregate Information for any purpose and disclose
it to third parties in our sole discretion. This Aggregate Information is not Personal Information and cannot
be tied back to you, your Account, your web browser or mobile device. We use this anonymous data to
enhance the content of the System and improve the System, for example by allowing us and third parties
authorized by us to figure out how often individuals use parts of the System so that we can analyze and
improve them.
2.11 Email Communications. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
2.12 Like Buttons. Some third parties’ embedded content or plugins on the System, such as Facebook “Like” buttons, may allow their operators to learn that you have used the System, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services.
2.13 Information Collected Using Cookies.
2.13.1 Cookies are pieces of text that may be provided to your computer through your web browser or
mobile device when you access a website. The information we gather helps us to better understand how you
use the System in order to improve your user experience and the way the System operate. Your browser or
mobile device stores cookies in a manner associated with each website or application you visit. We use
cookies to enable our servers to recognize your web browser or mobile device and tell us how and when you
use the System.
2.13.2 Our cookies do not, by themselves, contain Personal Information, and we do not combine the general
information collected through cookies with other Personal Information to tell us who you are. As noted,
however, we do use cookies to identify that your web browser or mobile device has accessed aspects of the
System and may associate that information with your Account if you have one.
2.13.3 Most browsers or mobile devices have an option for turning off the cookie feature, which will
prevent your browser or mobile device from accepting new cookies, as well as (depending on the
sophistication of your browser or mobile device software) allowing you to decide on acceptance of each new
cookie in a variety of ways. We strongly recommend that you leave cookies active, because they may enable
you to take advantage of some features of the System.
2.13.4 This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third
parties. We do not control when or how third parties place cookies on your computer or mobile device. For
example, third party websites to which a link points may set cookies on your computer or mobile device.
2.13.5 We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and
preferences. Third parties with whom we partner to provide certain features on our site or to display
advertising based upon your web browsing activity use LSOs such HTML5 to collect and store information.
Various browsers may offer their own management tools for removing HTML5 and Flash LSOs.
2.14 Information Related to Advertising and the Use of Web Beacons.
2.14.1 To support and enhance the System, we may serve advertisements, and also allow third parties to
serve advertisements, through the System. These advertisements are sometimes targeted and served to
particular users and may come from third party companies called “ad networks.” Ad networks include third
party ad servers, ad agencies, ad technology vendors and research firms.
2.14.2 Advertisements served through the System may be targeted to users who fit a certain general profile
category and may be based on anonymized information inferred from information provided to us by a user,
including Personal Information (e.g., gender or age), may be based on the Systemusage patterns of particular
users, or may be based on your activity on Third Party Services. We do not provide Personal Information to
any ad networks for use outside of the System.
2.14.3 To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from
an ad network to you through the System. Web beacons allow ad networks to provide anonymized,
aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks
to serve targeted advertisements to you when you visit other websites. Because your web browser must
request these advertisements and web beacons from the ad network’s servers, these companies can view, edit
or set their own cookies, just as if you had requested a web page from their site.
2.14.4 If you respond to ads posted by third parties or submit information to third parties via the System,
such third parties receive information about you subject to their privacy policies.
2.14.5 If you come to us through social media sites, from other websites or with devices that enable third
parties to collect information from or about you, such third parties receive information about you subject to
their privacy policies.
2.15 Do Not Track Signals. Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device to delete and disable cookies and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit allaboutcookies.org)
2.16 Other Sources. We may get information about you from other sources. We may add this to information we get from the System.
3.1 In General. We use personal information collected through the System for purposes described in
this Privacy Policy or disclosed to you in connection with the System. For example, we may use your
information to:
(A) operate, maintain, and improve our sites, products, and services;
(B) process and deliver contest entries and rewards;
(C) respond to comments and questions and provide customer service;
(D) send information including confirmations, invoices, technical notices, updates, security alerts, and
support and administrative messages;
(E) communicate about promotions, upcoming events, and other news about products and services
offered by us and our selected partners;
(F) link or combine user information with other personal information we get from third parties, to help
understand your needs and provide you with better service;
(G) protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
(H) provide and deliver products and services you request;
(I) to process and deliver orders for additional services;
(J) identify you as a user in the System;
(K) to satisfy legal requirements;
(L) facilitate the creation of and secure your Account on our network; and
(M) develop and improve marketing and advertising for the System and partner services.
3.2 Where Stored. We store and process personal information in the United States, and may locate systems in other countries in the future. We may transfer data among the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. By using the System, you agree that we can store, process and transfer your information in this manner.
4.1 In General. The System is designed to help you share information with others. As a result, some of the information generated through the System is shared publicly or with other users or third parties and once shared, cannot be unshared.
4.2 IP Address Information. While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.
4.3 User Profile Information. User profile information including your username and otherinformation you enter may be displayed to other users to facilitate user interaction within the System. We will not directly reveal user email addresses to other users.
4.4 Public and Community Forums. We offer users the ability to use forums and similar means of public discussion. If you use any messaging, posting or chat functions on the System, you should be aware that any personal information submitted there will be available to anyone who has access to that content, including other users, and can be read, collected, or used by other users of these forums, and could be used to send unsolicited messages. We are not responsible for how other individuals use the information posted in this manner.
4.5 Financial Information. As stated above, your financial information is collected and stored by our payment processor. However, we may from time to time request and receive some of your other financial information from such Payment Processor for the purposes of completing transactions you have initiated through the System, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
4.6 Employees. Only a very limited number of our employees ever have access to your Personal Information.
4.7 Third Party Devices. Similarly, when you connect third-party devices and services to our products, you are shown information about any proposed exchange of data. Your consent is required to allow these exchanges on your behalf and you can change your mind at any time.
4.8 Information Shared with Our Agents. We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
4.9 Information Shared with Our Suppliers and Partners. When you order products and services using the System, we may share your purchase, shipping and return information with the applicable supplier or partner of your purchase and any fulfillment companies.
4.10 Information Disclosed Pursuant to Business Transfers. In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge thatsuch transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy. In addition, we may share your Personal Information with our subsidiaries and affiliates.
4.11 Information Disclosed for Our Protection and the Protection of Others. We also reserve the
right to access, read, preserve, and disclose any Personal Information as it reasonably believes is necessary
to
(A) satisfy any applicable law, regulation, legal process or governmental request,
(B) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations
hereof,
(C) detect, prevent, or otherwise address fraud, security or technical issues,
(D) respond to user support requests, or
(E) protect our rights, property or safety, our users and the public. This includes exchanging information
with other companies and organizations for fraud protection and spam/malware prevention.
4.12 Information We Share With Your Consent. We may share your Personal Information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, with your consent, or to third parties designated by you.
4.13 Is Information About Me Secure?
4.13.1 Your Account information will be protected by a password for your privacy and security. You need
to prevent unauthorized access to your Account and Personal Information by selecting and protecting your
password appropriately and limiting access to your computer and browser by signing off after you have
finished accessing your Account. We use a secure, encrypted connection (called an SSL connection) on all
pages where you access or transmit Personal Information.
4.13.2 We seek to protect Account information to ensure that it is kept private; however, we cannot
guarantee the security of any Account information. Unauthorized entry or use, hardware orsoftware failure,
and other factors, may compromise the security of user information at any time.
4.13.3 We otherwise store all of our information, including your IP address information, using industry-
standard techniques. While we use reasonable efforts to protect your personal information, we cannot
guarantee its absolute security and we do not guarantee or warrant that such techniques will prevent
unauthorized access to information about you that we store, Personal Information or otherwise.
WE WILL NOT sell your information without your consent. We will not sell your personally identifiable information including your name, address, e-mail address, or credit card information to any third party. We believe this is absolutely essential to receive and repay your trust in us.
If you are a registered user, you can access and edit information associated with your Account by logging into the System. Registered and unregistered users can access and delete cookies through their web browser settings.
Under California Civil Code, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to our address above.
8.1 Correct. If you wish to
(A) access any Personal Information that we hold about you;
(B) request that we correct or delete the Personal Information that we hold about you; or
(C) request that we not use or stop using your Personal Information for marketing purposes,
you may contact us at our email address above. We will comply with such requests to the extent required by
law or our policies, and subject to any limitations in the System.
8.2 Delete. Should you ever decide to delete your Account, you may do so by emailing us. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature ofsharing on the System, any data that has been shared and any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to those you have shared it with or the public. We may retain an archived copy of your records as required by law or for legitimate business purposes.
(A) You can use some of the features of the System without registering for an Account, thereby limiting
the type of information that we collect.
(B) You can always opt not to disclose certain information to us, even though it may be needed to take
advantage of some of our features.
(C) You can delete your Account. Please note that we will need to verify that you have the authority to
delete the Account, and activity generated prior to deletion will remain stored by us and may be
publicly accessible.
(D) You may opt-out of providing your Personal Information to the Application at any time by
uninstalling the Application.
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the System or sending you an email and will change the Effective Date (above). A user is bound by any changes to the Privacy Policy when he or she uses the System after such changes have been first posted.
If you have any questions or concerns regarding privacy using the System, please send us a detailed email message. We will make every effort to resolve your concerns.
We do not intentionally gather personal information from users who are under the age of 18. If a child under 18 submits personal information to us and we learn that the personal information is the information of a child under 18, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 18, please contact us at our email address. If you believe that we might have any personal information from a child under 18, please contact us at [email protected].
If you are a non U.S. user of the System, by using the System, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.