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inactionfeedback.html
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<!DOCTYPE html>
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<meta charset="utf-8">
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<title>When to Give Feedback</title>
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<a class="active" href="#abstract">abstract</a>
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<a href="#paper">paper</a>
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<a href="#supplementary">supplementary</a>
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<h1>When to Give Feedback: Exploring Tradeoffs in the Timing of Design Feedback</h1>
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<div class="row col-sm-offset-2">
<div class="col-sm-2 author">
<p class="lead"><a href="http://ejane.me/" class="authorname" target="_blank">Jane L. E</a><br>UCSD</p>
</div>
<div class="col-sm-2 author">
<p class="lead"><a href="https://gracetfg2.github.io/" class="authorname" target="_blank">Yu-Chun Grace Yen</a><br>NYCU</p>
</div>
<div class="col-sm-2 author">
<p class="lead"><a href="https://isapan7.wixsite.com/portfolio" class="authorname" target="_blank">Isabelle Yan Pan</a><br>UCSD</p>
</div>
<div class="col-sm-2 author">
<p class="lead"><a href="https://www.graceerya.com/" class="authorname" target="_blank">Grace Lin</a><br>UCSD</p>
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<div class="col-sm-2 author">
<p class="lead"><a href="https://mingyili.me/" class="authorname" target="_blank">Mingyi Li</a><br>UCSD</p>
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</div>
<div class="row col-sm-offset-3">
<div class="col-sm-2 author">
<p class="lead"><a href="https://jhw123.github.io/" class="authorname" target="_blank">Hyoungwook Jin</a><br>KAIST</p>
</div>
<div class="col-sm-2 author">
<p class="lead"><a href="https://www.linkedin.com/in/crystal-mengyi-chen-90606a255/" class="authorname" target="_blank">Mengyi Chen</a><br>UCSD</p>
</div>
<div class="col-sm-2 author">
<p class="lead"><a href="https://creativity.ucsd.edu/haijunxia" class="authorname" target="_blank">Haijun Xia</a><br>UCSD</p>
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<div class="col-sm-2 author">
<p class="lead"><a href="https://spdow.ucsd.edu/" class="authorname" target="_blank">Steven P. Dow</a><br>UCSD</p>
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<p class="lead caption">
<img src="inactionfeedback/inactionfeedback-teaser.png" width="100%">
<span class="keyword">Figure 1.</span> Inspired by Schön's distinction between reflection-in-action and reflection-on-action, this paper investigates two timing conditions for feedback within the context of a single design session: <b>in-action feedback</b> available <i>throughout</i> the design session (top) and the more commonly available <b>on-action feedback</b> on an completed design draft <i>after</i> the current design session (bottom). Here we diagram the flow of our two conditions (left) and summarize our main study findings (left).
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<div id="abstract" class="row">
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<h3>Abstract</h3>
<p class="lead abstract">
Advances in AI have opened up the potential for creativity tools to computationally generate design feedback. In a future when designers can request feedback anytime on demand, how would the timing of these requests impact novices’ creative learning processes? What are the tradeoffs of providing access to feedback <i>throughout</i> a design task (<b>in-action feedback</b>) versus only providing feedback <i>after</i> (<b>on-action feedback</b>)? We explored these questions through a Wizard-of-Oz study (N=20) using an interactive design probe, where participants could request feedback either throughout the design process or only after they complete a full draft. We found that in-action participants frequently request feedback, resulting in better improvements as indicated by a greater decrease in issues in their final design. However, we saw that in-action feedback can also risk users overly relying on feedback instead of engaging in more holistic self-evaluation. We discuss the implications of our insights on designing tools for creative feedback.
</p>
</div>
</div>
<div id="paper">
<h3>Paper
<a href="assets/pdf/papers/e2024timing.pdf" class="headinglink" target="_blank"> PDF</a>
</h3>
</div>
<div id="supplementary">
<h3>Supplementary Material
<a href="inactionfeedback/supplemental.zip" class="headinglink" download> Download All</a> |
<a href="inactionfeedback/supplemental/userstudy/userstudy.html" class="headinglink" target="_blank"> User Study Designs</a> |
<a href="inactionfeedback/supplemental/feedbacktemplate/design principles - template.pdf" class="headinglink" target="_blank"> Feedback Template</a>
</h3>
</div>
<div id="code">
<h3>Code
<a href="https://github.com/littlejanee/when_to_give_feedback" class="headinglink" target="_blank"> Github</a>
</h3>
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<div id="videos">
<h3>Video
<a href="https://youtu.be/TzlrcbVO2Qg" class="headinglink" target="_blank"> Figure</a>
</h3>
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<div id="bibtex">
<h3>Bibtex</h3>
<pre class="id">
@inproceedings{e2024feedback,
author = {E, Jane L. and Yen, Yu-Chun Grace and Pan, Isabelle Yan and Lin, Grace and Li, Mingyi and Jin, Hyoungwook and Chen, Mengyi and Xia, Haijun and Dow, Steven P.},
title = {When to Give Feedback: Exploring Tradeoffs in the Timing of Design Feedback},
booktitle = {Proceedings of the 16th Annual ACM Conference on Creativity and Cognition},
url = {https://doi.org/10.1145/3635636.3656183},
doi = {10.1145/3635636.3656183},
venue = {Creativity & Cognition},
year = {2024},
}</pre>
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