diff --git a/app/models/tipline_request.rb b/app/models/tipline_request.rb
new file mode 100644
index 0000000000..d3d0ab6fdb
--- /dev/null
+++ b/app/models/tipline_request.rb
@@ -0,0 +1,2 @@
+class TiplineRequest < ApplicationRecord
+end
diff --git a/db/migrate/20231122054128_create_tipline_requests.rb b/db/migrate/20231122054128_create_tipline_requests.rb
new file mode 100644
index 0000000000..2adc72730e
--- /dev/null
+++ b/db/migrate/20231122054128_create_tipline_requests.rb
@@ -0,0 +1,24 @@
+class CreateTiplineRequests < ActiveRecord::Migration[6.1]
+  def change
+    create_table :tipline_requests do |t|
+      t.string :language, null: false, index: true
+      t.string :tipline_user_uid, index: true
+      t.string :platform, null: false, index: true
+      t.string :smooch_request_type, null: false
+      t.string :smooch_resource_id, null: true
+      t.string :smooch_message_id, null: true, default: ''
+      t.string :smooch_conversation_id, null: true
+      t.jsonb :smooch_data, null: false, default: {}
+      t.references :associated, polymorphic: true, null: false
+      t.references :team, null: false
+      t.references :user
+      t.integer :smooch_report_received_at, default: 0
+      t.integer :smooch_report_update_received_at, default: 0
+      t.integer :smooch_report_correction_sent_at, default: 0
+      t.integer :smooch_report_sent_at, default: 0
+      t.timestamps
+    end
+    add_index :tipline_requests, [:associated_type, :associated_id]
+    add_index :tipline_requests, :smooch_message_id, unique: true, where: "smooch_message_id IS NOT NULL AND smooch_message_id != ''"
+  end
+end
diff --git a/lib/tasks/migrate/20231122054128_migrate_tipline_requests.rake b/lib/tasks/migrate/20231122054128_migrate_tipline_requests.rake
new file mode 100644
index 0000000000..b83bbcb030
--- /dev/null
+++ b/lib/tasks/migrate/20231122054128_migrate_tipline_requests.rake
@@ -0,0 +1,353 @@
+namespace :check do
+  namespace :migrate do
+    def parse_args(args)
+      output = {}
+      return output if args.blank?
+      args.each do |a|
+        arg = a.split('&')
+        arg.each do |pair|
+          key, value = pair.split(':')
+          output.merge!({ key => value })
+        end
+      end
+      output
+    end
+
+    def migrate_team_tipline_requests(team, batch_size)
+      total_count = Annotation.where(annotation_type:  'smooch', annotated_type: 'Team', annotated_id: team.id).count
+      failed_teams = []
+      if total_count > 0
+        puts "\nMigrating Team requests[#{team.slug}]: #{total_count} requests"
+        inserts = 0
+        Annotation.where(annotation_type: 'smooch', annotated_type: 'Team', annotated_id: team.id)
+        .find_in_batches(:batch_size => batch_size) do |annotations|
+          print '.'
+          smooch_obj = {}
+          smooch_user = {}
+          obj_requests = Hash.new {|hash, key| hash[key] = [] }
+          # Collect request associated id and user id
+          annotations.each do |d|
+            smooch_obj[d.id] = d.annotated_id
+            smooch_user[d.id] = d.annotator_id
+          end
+          DynamicAnnotation::Field.where(annotation_type: 'smooch', annotation_id: smooch_obj.keys).find_each do |f|
+            print '.'
+            value = f.value
+            # I mapped `smooch_report_received` field in two columns `smooch_report_received_at` & `smooch_report_update_received_at`
+            field_name = f.field_name == 'smooch_report_received' ? 'smooch_report_received_at' : f.field_name
+            if field_name == 'smooch_data'
+              value.gsub!('\u0000', '') if value.is_a?(String) # Avoid PG::UntranslatableCharacter exception
+              value = begin JSON.parse(value) rescue {} end
+              # These fields are indifferent TiplineRequest columns so collect these fields with their values
+              # N.B: I set smooch_data.id as a primary key for TiplineRequest table
+              # and set a default values for some columns to avoid PG error
+              sd_fields = [
+                { 'id' => f.id },
+                { 'tipline_user_uid' => value.dig('authorId') },
+                { 'language' => value.dig('language') || 'en' },
+                { 'platform' => value.dig('source', 'type') || 'whatsapp' },
+                { 'created_at' => f.created_at },
+                { 'updated_at' => f.updated_at },
+              ]
+              obj_requests[f.annotation_id].concat(sd_fields)
+            end
+            obj_requests[f.annotation_id] << { field_name => value }
+            if field_name == 'smooch_report_received_at' && f.created_at != f.updated_at
+              # Get the value for `smooch_report_update_received_at` column
+              obj_requests[f.annotation_id] << { 'smooch_report_update_received_at' => value }
+            end
+          end
+          requests = []
+          obj_requests.each do |d_id, fields|
+            # Build TiplineRequest raw and should include all existing columns
+            r = {
+              associated_type: 'Team',
+              associated_id: smooch_obj[d_id],
+              user_id: smooch_user[d_id],
+              team_id: team.id,
+              smooch_request_type: 'default_requests',
+              smooch_resource_id: nil,
+              smooch_message_id: '',
+              smooch_conversation_id: nil,
+              smooch_report_received_at: 0,
+              smooch_report_update_received_at: 0,
+              smooch_report_correction_sent_at: 0,
+              smooch_report_sent_at: 0,
+            }.with_indifferent_access
+            fields.each do |raws|
+              raws.each{|k, v| r[k] = v }
+            end
+            requests << r
+          end
+          unless requests.blank?
+            inserts += requests.count
+            puts "\nImporting Team requests[#{team.slug}]: #{inserts}/#{total_count}\n"
+            begin
+              TiplineRequest.insert_all(requests)
+            rescue
+              failed_teams << team.id unless failed_teams.include?(team.id)
+            end
+          end
+        end
+      end
+      failed_teams
+    end
+
+    def bulk_import_requests_items(annotated_type, ids, team_id)
+      print '.'
+      smooch_obj = {}
+      smooch_user = {}
+      obj_requests = Hash.new {|hash, key| hash[key] = [] }
+      # Collect request associated id and user id
+      Annotation.where(annotation_type: 'smooch', annotated_type: annotated_type, annotated_id: ids).find_each do |d|
+        print '.'
+        smooch_obj[d.id] = d.annotated_id
+        smooch_user[d.id] = d.annotator_id
+      end
+      DynamicAnnotation::Field.where(annotation_type: 'smooch', annotation_id: smooch_obj.keys).find_each do |f|
+        print '.'
+        value = f.value
+        # I mapped `smooch_report_received` field in two columns `smooch_report_received_at` & `smooch_report_update_received_at`
+        field_name = f.field_name == 'smooch_report_received' ? 'smooch_report_received_at' : f.field_name
+        if field_name == 'smooch_data'
+          value.gsub!('\u0000', '') if value.is_a?(String) # Avoid PG::UntranslatableCharacter exception
+          value = begin JSON.parse(value) rescue {} end
+          # These fields are indifferent TiplineRequest columns so collect these fields with their values
+          # N.B: I set smooch_data.id as a primary key for TiplineRequest table
+          # and set a default values for some columns to avoid PG error
+          sd_fields = [
+            { 'id' => f.id },
+            { 'tipline_user_uid' => value.dig('authorId') },
+            { 'language' => value.dig('language') || 'en' },
+            { 'platform' => value.dig('source', 'type') || 'whatsapp' },
+            { 'created_at' => f.created_at },
+            { 'updated_at' => f.updated_at },
+          ]
+          obj_requests[f.annotation_id].concat(sd_fields)
+        end
+        obj_requests[f.annotation_id] << { field_name => value }
+        if field_name == 'smooch_report_received_at' && f.created_at != f.updated_at
+          # Get the value for `smooch_report_update_received_at` column
+          obj_requests[f.annotation_id] << { 'smooch_report_update_received_at' => value }
+        end
+      end
+      requests = []
+      obj_requests.each do |d_id, fields|
+        # Build TiplineRequest raw and should include all existing columns
+        r = {
+          associated_type: annotated_type,
+          associated_id: smooch_obj[d_id],
+          user_id: smooch_user[d_id],
+          team_id: team_id,
+          smooch_request_type: 'default_requests',
+          smooch_resource_id: nil,
+          smooch_message_id: '',
+          smooch_conversation_id: nil,
+          smooch_report_received_at: 0,
+          smooch_report_update_received_at: 0,
+          smooch_report_correction_sent_at: 0,
+          smooch_report_sent_at: 0,
+        }.with_indifferent_access
+        fields.each do |raws|
+          raws.each{|k, v| r[k] = v }
+        end
+        requests << r
+      end
+      requests
+    end
+    # Migrate TiplineRequests
+    # bundle exec rails check:migrate:migrate_tipline_requests['slug:team_slug&batch_size:batch_size']
+    task migrate_tipline_requests: :environment do |_t, args|
+      started = Time.now.to_i
+      data_args = parse_args args.extras
+      batch_size = data_args['batch_size'] || 1500
+      batch_size = batch_size.to_i
+      slug = data_args['slug']
+      condition = {}
+      last_team_id = Rails.cache.read('check:migrate:migrate_tipline_requests:team_id') || 0
+      unless slug.blank?
+        last_team_id = 0
+        if slug == 'custom_slugs'
+          puts "Type team slugs separated by comma then press enter"
+          print ">> "
+          slug = begin STDIN.gets.chomp.split(',').map{ |s| s.to_s } rescue [] end
+          raise "You must call rake task with team slugs" if slug.blank?
+        end
+        condition = { slug: slug }
+      end
+      failed_project_media_requests = []
+      failed_team_requests = []
+      failed_tipline_resource_requests = []
+      Team.where(condition).where('id > ?', last_team_id).find_each do |team|
+        print '.'
+        migrate_teams = Rails.cache.read('check:migrate:migrate_tipline_requests:migrate_teams') || []
+        next if migrate_teams.include?(team.id)
+        # Migrated Team requests
+        failed_team_requests = migrate_team_tipline_requests(team, batch_size)
+        # Migrate TiplineResource requests
+        total_count = team.tipline_resources.joins("INNER JOIN annotations a ON a.annotated_id = tipline_resources.id")
+        .where("a.annotated_type = ? AND a.annotation_type = ?", 'TiplineResource', 'smooch').count
+        if total_count > 0
+          puts "\nMigrating TiplineResource requests[#{team.slug}]: #{total_count} requests"
+          inserts = 0
+          team.tipline_resources.find_in_batches(:batch_size => batch_size) do |items|
+            print '.'
+            ids = items.map(&:id)
+            requests = bulk_import_requests_items('TiplineResource', ids, team.id)
+            unless requests.blank?
+              inserts += requests.count
+              puts "\nImporting TiplineResource[#{team.slug}]: #{inserts}/#{total_count}\n"
+              begin
+                TiplineRequest.insert_all(requests)
+              rescue
+                failed_tipline_resource_requests << team.id unless failed_tipline_resource_requests.include?(team.id)
+              end
+            end
+          end
+        end
+        # Migrate ProjectMedia requests
+        # Get the total count for team requests
+        total_count = team.project_medias.joins("INNER JOIN annotations a ON a.annotated_id = project_medias.id")
+        .where("a.annotated_type = ? AND a.annotation_type = ?", 'ProjectMedia', 'smooch').count
+        if total_count > 0
+          puts "\nMigrating ProjectMedia requests[#{team.slug}]: #{total_count} requests"
+          inserts = 0
+          team.project_medias.find_in_batches(:batch_size => batch_size) do |pms|
+            print '.'
+            ids = pms.map(&:id)
+            requests = bulk_import_requests_items('ProjectMedia', ids, team.id)
+            unless requests.blank?
+              inserts += requests.count
+              puts "\nImporting ProjectMedia requests[#{team.slug}]: #{inserts}/#{total_count}\n"
+              begin
+                TiplineRequest.insert_all(requests)
+              rescue
+                failed_teams << team.id unless failed_teams.include?(team.id)
+              end
+            end
+          end
+        end
+        unless slug.blank?
+          migrate_teams << team.id
+          Rails.cache.write('check:migrate:migrate_tipline_requests:migrate_teams', migrate_teams)
+        end
+        Rails.cache.write('check:migrate:migrate_tipline_requests:team_id', team.id) if slug.blank?
+      end
+      puts "Failed to import some project media requests related to the following teams #{failed_project_media_requests.inspect}" if failed_project_media_requests.length > 0
+      puts "Failed to import some team requests related to the following teams #{failed_team_requests.inspect}" if failed_team_requests.length > 0
+      puts "Failed to import some tipline resource requests related to the following teams #{failed_tipline_resource_requests.inspect}" if failed_tipline_resource_requests.length > 0
+      minutes = ((Time.now.to_i - started) / 60).to_i
+      puts "[#{Time.now}] Done in #{minutes} minutes."
+    end
+
+    # list teams that have a different count between TiplineRequest and smooch annotation (list teams that not fully migrated)
+    # bundle exec rails check:migrate:migrate_tipline_requests_status[team_slug1, team_slug2, ...]
+    task migrate_tipline_requests_status: :environment do |_t, args|
+      # Get missing requests based on a comparison between TiplineRequest.id and smooch_data field id
+      slugs = args.extras
+      condition = {}
+      condition = { slug: slugs } unless slugs.blank?
+      logs = []
+      Team.where(condition).find_each do |team|
+        print '.'
+        requests_ids = TiplineRequest.where(team_id: team.id).map(&:id)
+        requests_count = requests_ids.count
+        smooch_ids = Annotation.where(annotation_type: 'smooch', annotated_type: 'ProjectMedia')
+        .joins("INNER JOIN project_medias pm ON pm.id = annotations.annotated_id")
+        .where('pm.team_id = ?', team.id)
+        sd_ids = DynamicAnnotation::Field.where(field_name: 'smooch_data', annotation_type: 'smooch', annotation_id: smooch_ids)
+        .where.not(id: requests_ids).map(&:id)
+        logs << {id: team.id, slug: team.slug, requests: requests_count, smooch: sd_ids} if sd_ids.length > 0
+      end
+      puts "List of teams that not fully migrated"
+      pp logs
+    end
+
+    # Migrate missing requests related to specific teams
+    # bundle exec rails check:migrate:migrate_tipline_requests_missing_requests['slug:team_slug&batch_size:batch_size']
+    task migrate_tipline_requests_missing_requests: :environment do |_t, args|
+      data_args = parse_args args.extras
+      slug = data_args['slug']
+      raise "You must call rake task with team slugs" if slug.blank?
+      condition = { slug: slug }
+      batch_size = data_args['batch_size'] || 1000
+      started = Time.now.to_i
+      Team.where(condition).find_each do |team|
+        print '.'
+        requests_ids = TiplineRequest.where(team_id: team.id).map(&:id)
+        smooch_ids = Annotation.where(annotation_type: 'smooch', annotated_type: 'ProjectMedia')
+        .joins("INNER JOIN project_medias pm ON pm.id = annotations.annotated_id")
+        .where('pm.team_id = ?', team.id).map(&:id)
+        sd_fields = DynamicAnnotation::Field.where(field_name: 'smooch_data', annotation_type: 'smooch', annotation_id: smooch_ids)
+        .where.not(id: requests_ids)
+        sd_ids = sd_fields.map(&:id)
+        if sd_ids.length > 0
+          total_count = sd_ids.length
+          inserts = 0
+          print '.'
+          smooch_ids = sd_fields.map(&:annotation_id)
+          Annotation.where(id: smooch_ids).find_in_batches(:batch_size => batch_size) do |annotations|
+            smooch_pm = {}
+            smooch_user = {}
+            pm_requests = Hash.new {|hash, key| hash[key] = [] }
+            annotations.each do |d|
+              print '.'
+              smooch_pm[d.id] = d.annotated_id
+              smooch_user[d.id] = d.annotator_id
+            end
+            DynamicAnnotation::Field.where(annotation_type: 'smooch', annotation_id: annotations.map(&:id)).find_each do |f|
+              print '.'
+              value = f.value
+              field_name = f.field_name == 'smooch_report_received' ? 'smooch_report_received_at' : f.field_name
+              if field_name == 'smooch_data'
+                value.gsub!('\u0000', '') if value.is_a?(String) # Avoid PG::UntranslatableCharacter exception
+                value = begin JSON.parse(value) rescue {} end
+                sd_fields = [
+                  { 'id' => f.id },
+                  { 'tipline_user_uid' => value.dig('authorId') },
+                  { 'language' => value.dig('language') || 'en' },
+                  { 'platform' => value.dig('source', 'type') || 'whatsapp' },
+                  { 'created_at' => f.created_at },
+                  { 'updated_at' => f.updated_at },
+                ]
+                pm_requests[f.annotation_id].concat(sd_fields)
+              end
+              pm_requests[f.annotation_id] << { field_name => value }
+              if field_name == 'smooch_report_received_at' && f.created_at != f.updated_at
+                pm_requests[f.annotation_id] << { 'smooch_report_update_received_at' => value }
+              end
+            end
+            requests = []
+            pm_requests.each do |d_id, fields|
+              r = {
+                associated_type: 'ProjectMedia',
+                associated_id: smooch_pm[d_id],
+                user_id: smooch_user[d_id],
+                team_id: team.id,
+                smooch_request_type: 'default_requests',
+                smooch_resource_id: nil,
+                smooch_message_id: '',
+                smooch_conversation_id: nil,
+                smooch_report_received_at: 0,
+                smooch_report_update_received_at: 0,
+                smooch_report_correction_sent_at: 0,
+                smooch_report_sent_at: 0,
+              }.with_indifferent_access
+              fields.each do |raws|
+                raws.each{|k, v| r[k] = v }
+              end
+              requests << r
+            end
+            unless requests.blank?
+              inserts += requests.count
+              puts "\n#{team.slug}:: Importing #{inserts}/#{total_count} requests\n"
+              TiplineRequest.insert_all(requests) unless requests.blank?
+            end
+          end
+        end
+      end
+      minutes = ((Time.now.to_i - started) / 60).to_i
+      puts "[#{Time.now}] Done in #{minutes} minutes."
+    end
+  end
+end