micro:bit v2 resets into pairing mode after flash

[microbit-mark]

https://support.microbit.org/a/tickets/42421
https://support.microbit.org/a/tickets/42771
https://support.microbit.org/a/tickets/42827
https://support.microbit.org/a/tickets/46678
https://support.microbit.org/a/tickets/47268

Describe the bug

Our Microbit V2 is stuck in bluetooth mode after flashing. Reset, power off, have no effect. Nor does flashing again - which the Android app seems to indicate was successful.

To Reproduce
Steps to reproduce the behaviour. e.g.:

1. Pair micro:bit
2. Go to makecode and create a program
3. Download to micro:bit (either from makecode or file storage)
4. Flash takes a short time, so looks like partial flash.
5. micro:bit restarts in pairing mode with pattern

on screen.

A full flash by drag and drop fixes this

Expected behavior
Full flash should occur on first flash and subsequent should be partial flash

Screenshots/Recordings

https://share.getcloudapp.com/4guOqogw

micro:bit version

• V2.0,

Device

• Make: [e.g. Motorola]
• Model: [e.g. G6]
• OS: [e.g. Android 9]
• App Version [e.g. 2.8.8]

Additional context
Add any other context about the problem here.

[microbit-mark]

https://support.microbit.org/a/tickets/42827 also reports that this does not work with V1 either

[kmanickavelu]

I had the same problem. Full flash with drag & drop worked. Thanks !

[JosefJezek]

I have the same issue with V1. How to fix this issue? I don't see a USB drive on the computer.

[microbit-mark]

@JosefJezek If you can;t see a USB drive on the computer, please check out our article on troubleshooting https://support.microbit.org/support/solutions/articles/19000024000-troubleshooting-the-bbc-micro-bit and if the issue persists, get in touch on support.microbit.org

[simvoulos]

I had the same problem. Full flash with drag & drop worked. Thanks !

This worked with V1 too. Thanks