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Stuck with un installer with more than 2 hours #67

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Andrewgoel opened this issue Feb 16, 2017 · 4 comments
Open

Stuck with un installer with more than 2 hours #67

Andrewgoel opened this issue Feb 16, 2017 · 4 comments

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@Andrewgoel
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Hi,
its been more than 2 hours since my uninstaller window is open with no action at all. my system is not freezed. I am using windows 7, 64 bit, VS Enterprise 2015,.

how LONG should I wait? what if nothing happen at all, what I can try furture to un install VS setup.

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@smlevorse
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Same with Windows 10, 32 bit VS Enterprise 2015

@heaths
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heaths commented Mar 20, 2017

Please run http://aka.ms/vscollect.exe and share %TEMP%\vslogs.zip for further diagnosis. Some installs can take a while (especially if bits have to be downloaded again - like EXEs to support uninstalling them). Or it could be a problem, but there's not enough to go on with just a screenshot.

@echristoph
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How do I know when its finished?

@woanjing
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woanjing commented Oct 31, 2018

Same here Windows 10, 64 bit, VS Community 2015

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5 participants