From eca213b1c3be602ddad47e0556ec134b245221f7 Mon Sep 17 00:00:00 2001
From: Ren Jones <153645623+ren-jones@users.noreply.github.com>
Date: Fri, 30 Aug 2024 11:00:06 -0500
Subject: [PATCH] Create Out-of-date-Billing.md

New article
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 create mode 100644 docs/articles/expensify-classic/expensify-billing/Out-of-date-Billing.md

diff --git a/docs/articles/expensify-classic/expensify-billing/Out-of-date-Billing.md b/docs/articles/expensify-classic/expensify-billing/Out-of-date-Billing.md
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+---
+title: Out-of-date Billing
+description: What to do if you receive an out-of-date billing notification
+---
+
+A notification that your workspace has out-of-date billing will appear for one of the following reasons:
+
+- A workspace you’re an Admin for has an expired/invalid payment card or insufficient funds.
+- Your company’s Expensify trial has ended and it’s time to [upgrade your subscription](https://help.expensify.com/articles/expensify-classic/expensify-billing/Change-Plan-Or-Subscription).
+
+## Step 1: Determine who the billing owner is
+
+1. Hover over **Settings** and click **Workspaces**.
+2. Click the name of the workspace that has the `!` symbol next to it.
+3. Review who is listed as the Billing Owner.
+4. Have this person complete the steps below, or you can click **Take Over Billing** if you will take over handling payments for the Expensify workspace. 
+
+## Step 2: Retry payment or update the payment card
+
+{% include info.html %}
+This step must be completed by the Billing Owner.  
+{% include end-info.html %}
+
+1. Ensure that the card or bank account has sufficient funds for the payment.
+2. Hover over **Settings** and click **Account**.
+3. Click the **Payments** tab on the left.
+4. Click **Retry Billing** if there were originally insufficient funds in the payment account, or click **Add Payment Card** to add a payment method.  
+
+Once the payment is processed, the out-of-date billing notification will disappear.