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Add notice when returning to shop after payment gets cancelled by customer #706

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jellewebsols opened this issue Aug 31, 2022 · 3 comments

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@jellewebsols
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Mollie 7.3.0 / WooCommerce 6.6.1

Currently if a customer cancels the transaction (for instance, they have chosen the wrong bank), they get redirected to the order-payment screen "checkout/order-pay/xxxx/?pay_for_order=true". This is nice, some other PSP's set orders to failed and redirect to the checkout again.
However it would be nice to see a (Woocommerce) notice on that order-payment screen like "Your payment has been cancelled, please choose an other payment option and try again" to give some clarification to the customer what happened and what to do next.

Is this something you can add in a next release?

@FelixButzbach
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I also would love to see this feature added. Or is there some (hidden) setting to do this already? Or might this even be a theme problem?! I am using Shoptimizer and the Germanized plugin...

@kevsk
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kevsk commented Oct 29, 2023

For some reason this is actually quite strange since they set a notice. See https://github.com/mollie/WooCommerce/blob/develop/src/Gateway/MolliePaymentGateway.php#L594-L600
However that seems to be an admin notice instead of a customer notice. So not sure what the idea behind that is actually.

@InpsydeNiklas
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Thanks for the feedback! This frontend notice was added in #811 for the upcoming 7.4.1 update. Please give it a try and let us know if you encounter any problems. Thanks!

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4 participants