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GenericFileException Error while generating metadata #2260
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Same issue here.
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I did an upgrade some minutes ago from NC28.0.4 to NC28.0.5 and received this error now for the first time.
Are there any more logfiles / information I could provide to get a feeling about the root-cause and maybe some fix for the future? |
Same issue here. Updated to 28.0.5, the error is still there. Occurs every 5 minutes, which appears to coincide with when the cron job is run. I see this bug needs triage. Anything I can do to help? |
FYI, I just upgraded to 29.0.0 and problem is also present in this version. |
I am seeing a slightly different Metadata error (Nextcloud 29.0.1). It appears to possibly be related to images without location data. I ran an occ files:scan and my log is filled with these.
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Same for me on 29.0.2 (just updated 1 hour ago, log file filled with this error since) but was not present before. |
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The same issue can be seen in version 29.0.4.1 Upd: What I see is the same error but the preview app causing it. So it's maybe erlated but not the same issue. Sorry for the noise. |
Are there any news regarding this? My 29.0.4 still shows / generates not previews for all images… |
29.0.6 and still seeing this |
Last seen on 2024-08-24 - not with 29.0.6 anymore 🤷🏼♂️ |
Oh now… 😱 with version 29.0.6.1 I see this:
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I am just guessing here, but I guess you folks having this issue came all the way from ownCloud or a very old version of nextcloud and migrated upwards? If so, you might not have a shared master key for all encryption and therefore the system does not have a way to access your files, because it was not encrypted with a master key. Only user keys are available and therefore only users have access to their files. If that is the case and since this setup is completely valid (still today), the etag/blurahsh thingy should not run globally. If the user logs into the web interface and/or access the specific file, the data can be generated. I know, that this is not as performant, but that is the only way around it. |
i don't use etag and i never enabled any encryption inside nextcloud. However i do go way back to owncloud version. |
I've never used owncloud. I don't use encryption anywhere with intent and don't know if it's used in the background by this app. So the guess is a little awry in my case. |
I never had OC installed before NC. |
That's indeed my case. I was initially on ownCloud with encryption enabled. |
@mepreston @thomasmerz @bernd-wechner My error message is actually related to encryption (see below for full output). It is not directly related to this issue, but to meta data generation in general. Obviously a lot of stuff is hooking into it. My error output: Unrelated to this specific issues, but just for a full picture
Off topic |
Describe the bug
Error messages in the log file. This message is repeated time and again and seems to relate to one file by id (not sure how to identify which file by id at present).
and the raw message:
Screenshots
A sample of a Logging viewer:
Nextcloud (please complete the following information):
Desktop (please complete the following information):
The text was updated successfully, but these errors were encountered: