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Sign Up doesn't work #373

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karbiv opened this issue Sep 15, 2024 · 11 comments
Open

Sign Up doesn't work #373

karbiv opened this issue Sep 15, 2024 · 11 comments

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@karbiv
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karbiv commented Sep 15, 2024

"Couldn't send email".

@dinesh1011
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I am facing same issue in signing up to the Nim forum. Initially the error "couldn't send email" was thrown and latter after few tries facing "Too many messages have been sent to this email address recently.".
anyways, Have received zero emails for signup and not able to complete signup.

@PMunch
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PMunch commented Sep 20, 2024

We need your nicknames on the forum to fix this. And I'm looking into the issue to see if there's something wrong with the e-mail sign-up.

@dinesh1011
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Is there a way to add nicknames to the forum?
Anyhow nick name start with "DK" you can use.
Ex. DKnim, DK001, DK....,

@PMunch
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PMunch commented Sep 25, 2024

I meant nickname is in username, sorry for the confusion. We're trying to fix this issue, its something going on with the e-mail sending API we're using. For now we can manually register you though if you reach out to the moderators in private chats on Discord/Matrix/IRC.

@karbiv
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karbiv commented Sep 25, 2024

We're trying to fix this issue, its something going on with the e-mail sending API we're using. For now we can manually register you though if you reach out to the moderators in private chats on Discord/Matrix/IRC.

No hurry. Github is enough so far.

@agrin
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agrin commented Sep 26, 2024

Hello!
I’m having the same issue. I’m trying to register on the forum, but it keeps giving me the same error.

@PMunch
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PMunch commented Sep 26, 2024

We're trying to fix this issue, its something going on with the e-mail sending API we're using. For now we can manually register you though if you reach out to the moderators in private chats on Discord/Matrix/IRC.

@agrin

@agrin
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agrin commented Sep 26, 2024

Thanks for replying, I can't find any moderator on Discord, but no problem, I'm waiting for the mailing API to be solved.
If it is possible that you let us know here, it will be appreciated.

@PMunch
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PMunch commented Sep 26, 2024

Can't find any? You could just PM me on Discord, I'm a moderator, same nicname there as here.

I'll make sure to update this post once the issue is fixed

@pacien
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pacien commented Oct 16, 2024

This is still an issue as of today:

17290810774978

@PMunch
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PMunch commented Oct 16, 2024

Yes, we are aware. Please contact a moderator in any of our other channels to create your user. We're working on fixing the issue

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5 participants