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Troubleshooting

Joel Martin edited this page Dec 15, 2011 · 11 revisions

You will need console logging support in the browser. Recent Chrome and Opera versions have built in support. Firefox has a nice extension called "firebug" that gives console logging support.

First, load the noVNC page with logging=debug added to the query string. For example vnc.html?logging=debug.

Then, activate the console logger in your browser. With Chrome it can be activate using Ctrl+Shift+J and then switching to the "Console" tab. With firefox+firebug, it can be activated using Ctrl+F12.

Now reproduce the problem. The console log output will give more information about what is going wrong and where in the code the problem is located.

If you file a issue/bug, it is very helpful for me to have the last page of console output leading up the problem in the issue report. Other helpful issue/bug information: browser version, OS version, noVNC git version, and VNC server name/version.

If you suspect a problem with the web-socket-js flash emulator you can turn on debugging by setting window.WEB_SOCKET_DEBUG=1; in include/websock.js. This will enable Flash debug output to the web debug console.

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