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Ticket Request Support #243

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ryjogo opened this issue Sep 22, 2022 · 0 comments
Open

Ticket Request Support #243

ryjogo opened this issue Sep 22, 2022 · 0 comments
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API Support New API support

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@ryjogo
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ryjogo commented Sep 22, 2022

Could be great if support is added for the "end users view" on tickets.

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/

A request is an end user's perspective on a ticket. End users can only see public comments and certain fields of a ticket. Use this API to let end users view, update, and create tickets they have access to.

@nukosuke nukosuke added the API Support New API support label Sep 27, 2022
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