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Receiving 500 Internal Server Error when creating a VPN service #2608

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wojciechzamorski opened this issue Aug 7, 2024 · 6 comments
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@wojciechzamorski
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Terraform provider version

1.36.15

Affected Resource(s)

opentelekomcloud_vpnaas_service_v2

Terraform Configuration Files

data "opentelekomcloud_vpc_route_table_v1" "this" {
  vpc_id = opentelekomcloud_vpc_v1.vpc.id
  name   = var.vpc_name
}

resource "opentelekomcloud_vpnaas_service_v2" "this" {
  name      = var.vpn_name
  router_id = data.opentelekomcloud_vpc_route_table_v1.this.id
}

Steps to Reproduce

  1. terraform apply

Expected Behavior

Creates a VPN service

Actual Behavior

│ Error: Internal Server Error
│
│   with module.otc_cce_cluster_vpc.opentelekomcloud_vpnaas_service_v2.this,
│   on ../../modules/otc_vpc/vpn.tf line 6, in resource "opentelekomcloud_vpnaas_service_v2" "this":
│    6: resource "opentelekomcloud_vpnaas_service_v2" "this" {
│
@anton-sidelnikov anton-sidelnikov self-assigned this Aug 8, 2024
@anton-sidelnikov
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Hi @wojciechzamorski seem that is a platform issue, I can't even create vpn from ui, did you ask customer support?

@anton-sidelnikov anton-sidelnikov added the otc-issue Blocked by OTC issues label Aug 8, 2024
@wojciechzamorski
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@anton-sidelnikov thanks for the reply. I have created VPN manually via UI, so I figured that it is a provider issue. Were you able to reproduce it in Terraform tho?

@anton-sidelnikov
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Hi @wojciechzamorski, this is not tf issue but API, raised internal ticket: https://jira.tsi-dev.otc-service.com/browse/ONS-16226

@wojciechzamorski
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@anton-sidelnikov, thanks! Unfortunately I cannot see the ticket you have provided. Are you able to make it public or allow me to track it anyhow?

@vladimirhasko
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@wojciechzamorski , the best would be to contact [email protected] as this is OTC issue and not TF issue.
You can of course refer to already created internal incident (which unfortunately is not public) and cloud service desk should update you about current progress on this service issue

@anton-sidelnikov
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Hi @wojciechzamorski, in latest version v1.36.22 we provided support for new VPN version (enterprise vpn), i cannot said when old VPN service woulde be fixed. At least you can try to use enterprise one now.

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