Getting Help and Support with Dolby.io

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We're thrilled that you are looking at Dolby.io as a solution for your application.

If anything is confusing, you run into a problem, or just need some assistance to take your project to the next stage there are a few paths for help.

Ask Questions

If you have a general question about a product or service or need help debugging an issue, please try searching the community discussions and documentation. If you cannot find the information you are looking for feel welcome to open a new discussion in the Help category and ask.

Our team is monitoring questions to point the way to resources and provide clarification as you are getting started.

Troubleshooting Tips

Visit our documentation and developer blog for technical guides, tutorials, and examples.

• Documentation: https://docs.dolby.io/
• Developer Blog: https://dolby.io/blog/category/developer/
• Video Guides: https://youtube.com/@dolbyio
• GitHub Sample Apps: https://github.com/dolbyio-samples/

If you are having issues with a specific code sample or encounter a bug with a demo you can submit an issue for that repo directly.

Pricing and Solutions

Our sales team can help work through pricing details for your business use cases. For complex projects, a dedicated sales and solutions engineer can help you with designing and architecting your solution.

Contact Us:
https://dolby.io/contact/

Technical Support

If you have a Dolby.io account, you can also contact us directly by submitting a support ticket. This can be used for account or billing issues, but also for assistance with debugging errors or implementation problems.

Submit a Ticket:
https://support.dolby.io/

We offer support plans as well for those who need more dedicated attention.