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[UX] Improve RPC Provider Switching Visibility and Accessibility #2343

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joeljkrb opened this issue Nov 26, 2024 · 0 comments
Open

[UX] Improve RPC Provider Switching Visibility and Accessibility #2343

joeljkrb opened this issue Nov 26, 2024 · 0 comments

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@joeljkrb
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Based on recurring support queries, users are having difficulty locating and changing RPC providers within the dashboard. While the functionality exists ( Network ->click provider at the bottom of the pop up), its current placement isn't intuitive for many users seeking to resolve connection issues.

Potential Improvements to Consider:

  • Make RPC provider selection more prominent in the Network popup
  • Consider moving RPC selection higher in the Network modal hierarchy
  • Add visual indicators when poor RPC performance is detected, with guidance to switch

User Impact:

  • Reduce support tickets related to connection/data loading issues
  • Empower users to self-resolve common connection problems
  • Improve overall user experience by making network settings more discoverable
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