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Based on recurring support queries, users are having difficulty locating and changing RPC providers within the dashboard. While the functionality exists ( Network ->click provider at the bottom of the pop up), its current placement isn't intuitive for many users seeking to resolve connection issues.
Potential Improvements to Consider:
Make RPC provider selection more prominent in the Network popup
Consider moving RPC selection higher in the Network modal hierarchy
Add visual indicators when poor RPC performance is detected, with guidance to switch
User Impact:
Reduce support tickets related to connection/data loading issues
Empower users to self-resolve common connection problems
Improve overall user experience by making network settings more discoverable
The text was updated successfully, but these errors were encountered:
Based on recurring support queries, users are having difficulty locating and changing RPC providers within the dashboard. While the functionality exists ( Network ->click provider at the bottom of the pop up), its current placement isn't intuitive for many users seeking to resolve connection issues.
Potential Improvements to Consider:
User Impact:
The text was updated successfully, but these errors were encountered: