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Another idea, When changing a User account you need to set a password every single time. this is kinda frustrating when just changing some small details about the user like the group or title. Make it so that we don't have to set a new password every single time. |
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Hey there, I have some idea's that would be great for Trudesk.
Customers
Have it so that we can sort customers via customer group. So that it's not just a long list of users.
If possible make it so that we don't have to fill in the e-mail adress for the user (this would be great for a General User account on the customer)
Tickets
If possible make it so that there is some sort of a timer on the Comments and Internal Notes for how long something took. this makes it easier to calculate the time after you're done with a ticket.
It could be a little like this with the Time Taken on the end that you can fill in yourself.
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