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i have not received my funds #918

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EskimoNorthen opened this issue Mar 26, 2021 · 4 comments
Open

i have not received my funds #918

EskimoNorthen opened this issue Mar 26, 2021 · 4 comments

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@EskimoNorthen
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I sent my qtum token from binance exchange to my ledger wallet. i cant see the funds in my ledger. Address is correct i can see it here QZ4mF94pDR2Wjv7KqUdWJGMUNgPF7PK3qR but i can not reach my tokens. can anybody help?
Regards

@JB395
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JB395 commented Mar 29, 2021

Yes, this transaction was successfully sent to the blockchain. Coins are not sent to the wallet, then are always sent as transactions to the blockchain. The wallet manages keys and allows access to send transactions on the blockchain.

Please review the documentation for Ledger Live and using Ledger with QTUM Legacy addresses (which start with a "Q"). This might help https://support.ledger.com/hc/en-us/articles/115003776913-Qtum-QTUM-

Otherwise, please contact Ledger support for help with your Ledger wallet.

@JB395
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JB395 commented Apr 10, 2021

Alternatively, you can try this approach if you want to restore your Ledger wallet address on Qtum Electrum: https://blog.qtum.org/using-qtum-electrum-with-hardware-wallets-15b91ed693a

@sergey799
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Добрый день! Такая же проблема и у меня. Монеты в сети а в Леджер лайф их не видно. Инструкция от специалиста ledger не помогла.
Ваш кошелек qtum electrum не работает на компьютере. Я его устанавливаю , и пытаюсь запустить. Он пишет вот такое. Что же делать? Не могу управлять своими токенами.

@sergey799
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Я написал вам на почту, вы не отвечаете уже 2 дня. Что мне делать? Ваш кошелек qtum electrum не работает тоже. Я пробовал на разных компьютерах его скачивать и запускать. Не запускается. Даже переустановил сегодня систему windows 7. Ровно также история. Ничего не помогает. В ledger live не работает и qtum electrum тоже не работает. Жду от вас ответа

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