Here, we list the different features that we want to develop for Bileto. Please note we will not necessarily develop the features in the same order as the list. Also, everything will not be in the version 1.0.
- manage and list tickets;
- isolate users and tickets in (sub-)organizations;
- manage roles and permissions;
- search and/or filter tickets;
- collect emails to create and answer to tickets by email;
- login with LDAP;
- upload of images and attachments;
- contracts and time spent (planned for 0.6.0-alpha);
- business rules (planned for 0.7.0-alpha);
- save search in “views”;
- notification system;
- SLA;
- assets management;
- API;
- plugins;
- statistics;
- login with Azure.