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MoEngage Destination | Anon ID is overwriting User ID #3892

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jmlandi opened this issue Nov 19, 2024 · 1 comment
Open

MoEngage Destination | Anon ID is overwriting User ID #3892

jmlandi opened this issue Nov 19, 2024 · 1 comment

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@jmlandi
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jmlandi commented Nov 19, 2024

response.userId = message.anonymousId || message.userId;

Hello, everyone!

My name is Marcos Landi, I'm using RudderStack at CloudWalk and found an issue connecting to MoEngage. When we have anonymousId and userId at the same event, the anonymousId overwrite the userId.

Following other destinations' behavior, analytics value and the fact that an Anon ID is temporary and a User ID permanent, it is better for us (and possibly all other RudderStack users) to prioritize the User ID over Anon ID.

If you guys need a quick call or evidence from our account, please let me know!

@contributor-support
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Thanks for opening this issue! We'll get back to you shortly. If it is a bug, please make sure to add steps to reproduce the issue.

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