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Error while parsing the file '<bytes/buffer>' #497

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stavarc opened this issue Nov 20, 2024 · 2 comments
Open

Error while parsing the file '<bytes/buffer>' #497

stavarc opened this issue Nov 20, 2024 · 2 comments
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bug Something isn't working

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@stavarc
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stavarc commented Nov 20, 2024

Describe the bug
Error while parsing the file '<bytes/buffer>': Failed to parse the file: {"detail":"Oops! Something went wrong on our end. Please try again in a few minutes. If the problem persists, please contact support by clicking the chat icon on cloud.llamaindex.ai providing this correlation ID: 7ecef5df-7f1d-4d95-9fe2-e1539afead89"}

Files
Irrelevant, any .pdf yields this error

Job ID
I don't think I got a job id

Client:
Please remove untested options:

  • Python Library

Additional context
I can only tell that using the same setup yesterday it worked

@stavarc stavarc added the bug Something isn't working label Nov 20, 2024
@hexapode
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It seems our sever are down, working on setting them up again

@hexapode
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The cluster is back up it should now work, let me know if you encounter any issue.

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