Spotube does not work with Portmaster, shows 'offline' status

[advait404]

What happened:
when trying to use the app Spotube (version 3.1.2) it shows 'you are currently offline' and as soon as portmaster is shut down, it starts working normally.

What did you expect to happen?:
ideally if portmaster settings allow all inbound and outbound connections, and the DNS servers are not blocking the connection, portmaster should not be blocking and forcing an 'offline' status.

How did you reproduce it?:
install Spotube (https://github.com/KRTirtho/spotube), allow all traffic, and configure a DNS without any blocking.

Debug Info for Spotube shared as file: log.md

[github-actions]

Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

• 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
• 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

[advait404]

I am not sure, but this may be relevant: KRTirtho/spotube#728
however, as far as I am aware, I am not using any VPN or Proxy.

[Raphty]

There is a FAQ for allowing blocked connections. If you think that the connection required for your app is erroneously on one of the included filter lists pleas let me know so we can configure the filter lists accordingly

https://wiki.safing.io/en/FAQ/AllowBlockedConnections

[github-actions]

Hey @advait404, thank you for reporting on a compatibility.

We keep a list of compatible software and user provided guides for improving compatibility in the wiki - please have a look there.
If you can't find your software in the list, then a good starting point is our guide on How do I make software compatible with Portmaster.

If you have managed to establish compatibility with an application, please share your findings here. This will greatly help other users encountering the same issues.

[github-actions]

Hey @advait404, thank you for raising this issue with us.

After a first review we noticed that this does not seem to be a technical issue, but rather a configuration issue or general question about how Portmaster works.

Thus, we invite the community to help with configuration and/or answering this questions.

If you are in a hurry or haven't received an answer, a good place to ask is in our Discord community.

If your problem or question has been resolved or answered, please come back and give an update here for other users encountering the same and then close this issue.

If you are a paying subscriber and want this issue to be checked out by Safing, please send us a message on Discord or via Email with your username and the link to this issue, so we can prioritize accordingly.

[advait404]

Hi @Raphty, thanks for the quick response.
I have tried disabling any kind of network blocking by disabling all filter lists, globally allowing all inbound and outbound connections (using '*' value). from what I see, portmaster is not blocking any connection. However, something is causing Spotube to fail.

[github-actions]

This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

[e-t-l]

@advait404 do you have any global block rules in Portmaster? Try disabling all blocking rules (including filter lists) to see if just having Portmaster running is enough to interfere. I have Spotube so I'll try to check if I can replicate your issue later

[advait404]

I had disabled all possible rules, and used portmaster just as a DNS app.

Though I am not currently using the app so I can't confirm if the problem persists in the latest app versions.

[github-actions]

This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

[advait404]

I tested spotube and portmaster on the their latest versions, and there are no problems.
Closing this issue.

[Raphty]

thanks for letting us know!