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Starting Module interception failed #1367

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livan3li opened this issue Nov 20, 2023 · 4 comments
Closed

Starting Module interception failed #1367

livan3li opened this issue Nov 20, 2023 · 4 comments
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bug TYPE: a report on something that isn't working needs debug info ATTRIBUTE: this issue requires debug info to continue handling it

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@livan3li
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Pre-Submit Checklist:

What happened:

1.First I've installed the application. After installation, I've opened the App and I've disabled all filters in first configuration window.
2. After some time, i removed the app and reinstalled back. And this time the app didnt ask me for configuraiton.
3. Now in dashboard it gives the error in the title.
4. and no application, no connection is being observed

What did you expect to happen?:
would open as usual and see the dashboard to observe trafic of device.

How did you reproduce it?:
Even if i remove the app, i cannot fix the issue. So there is no way to reproduce it.

Debug Information:
OS : Debian 12.2.0( not a Linux distro fork, Debian itself)

@livan3li livan3li added the bug TYPE: a report on something that isn't working label Nov 20, 2023
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@Raphty Raphty added the needs debug info ATTRIBUTE: this issue requires debug info to continue handling it label Nov 20, 2023
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Hey @livan3li, thank you for raising this issue with us.

After a first review we noticed that we will require the Debug Info for further investigation. However, you haven't supplied any Debug Info in your report.

Please collect Debug Info from Portmaster while the reported issue is present.

@Raphty
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Raphty commented Nov 20, 2023

of course knowing what the issue is before getting the debug info is always hard, but my guess is that during the deinstall iptables got removed and then not added during install.

To install iptables on Debian, you can use the package management system, apt. iptables is usually pre-installed on most Linux distributions, including Debian, but if it's not present or you need to reinstall it, here's how you can do it:

  1. Update Your Package List:
    Before installing new software, it's a good idea to update your package list to ensure you're getting the latest versions available. Open a terminal and run:

    sudo apt update
    
  2. Install iptables:
    Now, install iptables by running:

    sudo apt install iptables
    
  3. Verify Installation:
    After installation, you can verify that iptables is installed and check its version by running:

    iptables --version
    

@livan3li
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livan3li commented Nov 20, 2023

@Raphty First of all, I couldnt get debug info. I've tried to copy as it's described when i was opening the issue but it didnt copy anything.

After that I've done as you described, now it works fine. Thank you very much.

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Labels
bug TYPE: a report on something that isn't working needs debug info ATTRIBUTE: this issue requires debug info to continue handling it
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