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Default blocklist configuration blocks common websites from functioning #1586

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candroid-man opened this issue Jun 13, 2024 · 4 comments
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community support ATTRIBUTE: community is invited to help stale ATTRIBUTE: this issue has not had recent activity

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@candroid-man
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Pre-Submit Checklist:

Issue:

Various sites and services such as Steam, Facebook, Instagram, and more are 100% blocked with the default blocklist configuration. I recommend and sometimes install Portmaster on customer devices at my repair shop, however customers often come back to me with issues accessing the sites they normally visit, because I don't know which of the 21 blocklists that are enabled by default is blocking that particular site, and some people wouldn't be able to figure out how to create an exception. I really like installing Portmaster because it protects people (especially the elderly) from malicious or scam sites, but I also can't keep making people come back so I can create exceptions for them.

Potential Solution:

Get rid of some of these blocklists, and add more relevant and up to date lists such as Hagezi lists. Or perhaps make preset blocklist configurations for users, and they can decide how aggressive the blocking is from 1-5 or whatever. Make a configuration that has little to no breakage, to give folks some protection while keeping things easy.

@candroid-man candroid-man added the bug TYPE: a report on something that isn't working label Jun 13, 2024
@Raphty
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Raphty commented Jun 14, 2024

I can assure you that Steam, FB and Instagram are not blocked by default.

I guess you (or they) enabled Big Tech, which is not enabled by default.

also as a reminder, you can see the reason why something is blocked in each blocked connection, which is also where you can allow the connection with one click
image

@Raphty Raphty added community support ATTRIBUTE: community is invited to help and removed bug TYPE: a report on something that isn't working labels Jun 14, 2024
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Hey @candroid-man, thank you for raising this issue with us.

After a first review we noticed that this does not seem to be a technical issue, but rather a configuration issue or general question about how Portmaster works.

Thus, we invite the community to help with configuration and/or answering this questions.

If you are in a hurry or haven't received an answer, a good place to ask is in our Discord community.

If your problem or question has been resolved or answered, please come back and give an update here for other users encountering the same and then close this issue.

If you are a paying subscriber and want this issue to be checked out by Safing, please send us a message on Discord or via Email with your username and the link to this issue, so we can prioritize accordingly.

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This issue has been automatically marked as inactive because it has not had activity in the past two months.

If no further activity occurs, this issue will be automatically closed in one week in order to increase our focus on active topics.

@github-actions github-actions bot added the stale ATTRIBUTE: this issue has not had recent activity label Aug 19, 2024
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This issue has been automatically closed because it has not had recent activity. Thank you for your contributions.

If the issue has not been resolved, you can find more information in our Wiki or continue the conversation on our Discord.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Aug 26, 2024
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