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Portmaster Core Service Crashing on Startup - Windows 7 64 #1588

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Ncrypt3dit opened this issue Jun 16, 2024 · 2 comments
Closed

Portmaster Core Service Crashing on Startup - Windows 7 64 #1588

Ncrypt3dit opened this issue Jun 16, 2024 · 2 comments
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bug TYPE: a report on something that isn't working

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@Ncrypt3dit
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Pre-Submit Checklist:

What happened: Portmaster Core Service Crashing on Startup.

What did you expect to happen?: Portmaster Core Service not crashing

How did you reproduce it?: Reboot. Clean Uninstall and Re-Install. Same issue.

Debug Information:

Core Error log:
�NJ{"Created":1718516338,"Modified":1718516338,"Expires":1721108338,"Deleted":0}S
executing core/portmaster-core.exe version 1.6.10 on windows amd64
Exception 0xc0000005 0x8 0x0 0x0
PC=0x0

runtime.asmstdcall(0x22fcf8)
/usr/local/go/src/runtime/sys_windows_amd64.s:75 +0x7a fp=0x22fc80 sp=0x22fc60 pc=0x476d3a
rax 0x0
rbx 0x1a98538
rcx 0x20608a8
rdx 0x20
rdi 0x7fffffde000
rsi 0x22fe78
rbp 0x22fdc0
rsp 0x22fc58
r8 0x0
r9 0x22fee8
r10 0x37a2e8
r11 0xc000004000
r12 0x22fec8
r13 0x0
r14 0x1a96d80
r15 0x3
rip 0x0
rflags 0x10293
cs 0x33
fs 0x53
gs 0x2b

Notifier Error Log:
�NJ{"Created":1718516173,"Modified":1718516173,"Expires":1721108173,"Deleted":0}S
executing notifier/portmaster-notifier.exe version 0.3.6 on windows amd64

@Ncrypt3dit Ncrypt3dit added the bug TYPE: a report on something that isn't working label Jun 16, 2024
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Greetings and welcome to our community! As this is the first issue you opened here, we wanted to share some useful infos with you:

  • 🗣️ Our community on Discord is super helpful and active. We also have an AI-enabled support bot that knows Portmaster well and can give you immediate help.
  • 📖 The Wiki answers all common questions and has many important details. If you can't find an answer there, let us know, so we can add anything that's missing.

@vlabo
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vlabo commented Jun 19, 2024

We have not supported windows 7 for more then 2 years and Microsoft has stopped supporting it for 4 years.

@vlabo vlabo closed this as completed Jun 19, 2024
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