bibliography.bib

@online{sh-crm,
  author = {SelectHub},
  title = {The Difference Between {CRM} and Customer Lifecycle Management ({CLM}) Software},
  date = {2016-07-12},
  url = {https://selecthub.com/customer-relationship-management/difference-crm-customer-lifecycle-management-clm-software/},
  language = {american},
  urldate = {2017-10-03}
}

@online{ wiki-crm,
    author = {Wikipedia},
    title = {Customer relationship management},
    year = {2017},
    language = {english},
    url = {https://en.wikipedia.org/w/index.php?title=Customer_relationship_management&oldid=802936657},
    urldate = {2017-10-03}
  }

@online{ techsoup,
    author = {Laura S. Quinn},
    title = {Types of Databases for Managing Constituents},
    subtitle = {Which kind of system makes sense for your nonprofit?},
    date = {2013-07-17},
    language = {american},
    url = {http://www.techsoup.org/support/articles-and-how-tos/types-of-databases-for-managing-constituents},
    urldate = {2017-10-03}
  }

@online{ idealware,
    author = {{Idealware Staff}},
    title = {A Few Good Constituent Relationship Management Tools},
    year = {2013},
    month = {6},
    language = {english},
    url = {http://www.idealware.org/few-good-constituent-relationship-management-tools/},
    urldate = {2017-10-03}
  }

@online{ tth,
    author = {Kristopher Van Sant},
    title = {The difference between application, program, software?},
    subtitle = {First answer},
    date = {2015-09-20},
    language = {american},
    url = {https://teamtreehouse.com/community/the-difference-between-application-program-software#answer-1895602},
    urldate = {2017-10-03}
  }

@online{ wiki-database,
    author = {Wikipedia},
    title = {Database},
    year = {2017},
    language = {english},
    url = {https://en.wikipedia.org/wiki/Database},
    urldate = {2017-10-04}
  }

@online{ wiki-data-model,
    author = {Wikipedia},
    title = {Data model},
    year = {2017},
    language = {english},
    url = {https://en.wikipedia.org/wiki/Data_model},
    urldate = {2017-10-04}
  }

@online{ schema,
    author = {{Pennsylvania State University - Computer Science & Engineering and Biochemistry & Molecular Biology laboratories}},
    title = {Understanding the schema},
    subtitle = {What is the difference between a "schema", a "schema language", and a "data model"?},
    language = {american},
    url = {http://globin.cse.psu.edu/globin/html/docs/schema.doc.html},
    urldate = {2017-10-04}
  }

@online{ techtarget-database,
    author = {Margaret Rouse},
    title = {database management system (DBMS)},
    subtitle = {Definition},
    year = {2017},
    language = {american},
    url = {http://searchsqlserver.techtarget.com/definition/database-management-system},
    urldate = {2017-10-04}
  }

@online{ heller-crm,
    author = {{Heller Consulting}},
    title = {Insights into {CRM} for nonprofits},
    subtitle = {How nonprofits are approaching {Constituent Relationship Management} ({CRM}) to overcome challenges and meet their goals},
    year = {2012},
    language = {english},
    url = {http://teamheller.com/insights-crm-nonprofits/},
    urldate = {2017-10-05}
  }

@online{iw-cloud,
  author = {David Linthicum},
  title = {Fix your applications before migrating them to the cloud},
  subtitle = {Moving bad or ill-fitting code as is from your servers to the cloud will waste big bucks},
  date = {2015-05-05},
  url = {https://www.infoworld.com/article/2917910/cloud-computing/fix-your-applications-before-migrating-them-to-the-cloud.html},
  language = {english},
  urldate = {2017-10-05}
}

@online{dzone-cloud,
  author = {Eric D. Schabell},
  title = {Should You Slap the Next Person Selling You Cloud-Native?},
  subtitle = {"The cloud will solve all of your problems, just sign this contract!" Before you make the move to the cloud, be sure you, your team, and your organization are ready for it.},
  date = {2016-09-14},
  url = {https://dzone.com/articles/should-you-slap-the-next-person-selling-you-cloud-1},
  language = {english},
  urldate = {2017-10-05}
}

@online{gnu-words,
  author = {Richard M. Stallman},
  title = {Words to Avoid (or Use with Care) Because They Are Loaded or Confusing},
  date = {2017-10-02},
  url = {https://www.gnu.org/philosophy/words-to-avoid.html},
  language = {english},
  urldate = {2017-10-11}
}

@book{bazaar,
  author = {Eric Steven Raymond},
  title = {The Cathedral and the Bazaar},
  year = {2000},
  isbn = {1-565-92724-9},
  language = {english},
  pagetotal = {241},
  publisher = {{O'Reilly Media}},
  url = {http://www.catb.org/~esr/writings/cathedral-bazaar/cathedral-bazaar/},
  urldate = {2017-10-12},
  version = {1.57}
}

@report{roads-and-bridges,
}

@journal{osmovement,
}

@misc{1960hampton,
  title={Hampton v. Paramount Pictures Corporation},
  booktitle={F. 2d},
  volume={279},
  pages={100},
  number={No. 16486},
  year={1960},
  publisher={Court of Appeals, 9th Circuit},
  addendum={https://scholar.google.com/scholar_case?case=14221229803706411027&hl=en&as_sdt=2006}
}