Enhanced On-Call Summary Notifications with Upcoming Shifts

[mastercactapus]

What problem would you like to solve? Please describe:

There is currently no easy way to receive a holistic snapshot of both the current on-call person(s) and the upcoming shifts without manually reviewing the schedule. While existing scheduled notifications can tell you who is on call at a given moment, they don’t provide insight into when the next change will occur or what the upcoming daily/weekly assignments look like at a glance.

Describe the solution you'd like:

A configurable “summary” notification that can be sent at user-defined times (e.g., daily or weekly) providing:

1. Current Coverage: Who is on call right now, and until when.
2. Next Expected Shift Changes: Who will take over and at what time.
3. Forward-Looking Schedules (Day or Week): A brief forecast of who is expected to be on call for the remainder of the day or the upcoming week.

For example, a Monday morning notification might look like:

**On-Call Summary as of 9:00 AM:**
- Currently On-Call: User A (until 4:00 PM today)
- Next Shift Change: At 4:00 PM, User B will be on-call
- This Week’s Rotation:
  - Monday (after 4 PM): User B
  - Tuesday: User C
  - Wednesday: User D
  - Thursday: User E
  - Friday: User F

Or a daily notification could provide just the day’s expected changes:

**Today’s On-Call Summary at 9:00 AM:**
- Currently On-Call: User A (until 4:00 PM)
- Next Change: User B takes over at 4:00 PM
- Evening/Overnight Coverage: User C (from 10:00 PM until tomorrow 9:00 AM)

Describe alternatives you've considered:

• Manually reviewing the schedule or iCal feed to piece together a forecast.
• Setting multiple scheduled notifications to approximate a summary (one for now, one for future) leading to clutter and confusion.
• Using additional external tooling or scripts to parse iCal data and build summaries outside of GoAlert.

Additional context:

This feature would streamline communication and planning around on-call coverage, reducing the guesswork and time spent interpreting schedules. Teams would have immediate clarity on current responsibilities, imminent transitions, and upcoming shifts over a defined period, making it easier to coordinate coverage and anticipate handoffs.