Not transferring airdrop tokens to the wallet

[Elikamart]

Hi, I'm sorry, it's been a few days, I connect the friends airdrop to the Toon Keeper wallet, the transaction is done and the fee is deducted, but the tokens do not enter the wallet. This has been done several times and the fee has been deducted, but not a single token has entered my wallet. I have been waiting for several days. Please transfer the tokens to my wallet.

[Gordonhills]

Hello @Elikamart
If the tokens aren't showing up in your wallet even after the fee has been deducted, it might be worth checking if there's any issue with the Ton Keeper wallet.You're experiencing transcript error. It sounds like your query would be best dealt with by the support team.
I'll have to refer you to the official support live chat with the ticket ID TON07638
Please see the link below to our dedicated support line:
Tonkeeper Network DApps Support Ticket Requests.
Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent.

[Akhfan99]

Hi, sorry, I haven't received the airdrop even though I have made the transaction fee. Please follow up 🙏

[Gordonhills]

@Akhfan99 if you also have the same problem with @Elikamart you can also reach out to the support team as well for assistance