ngrok agent is not supported without an account - ERR_NGROK_120 - phone-numbers:update fails

[brleinad]

Issue Summary

Running the twilio phone-numbers:update command doesn't work because of this issue.

I fixed the issue locally by cloning this repo and upgraded the ngrok dependency to 5.0.0-beta.1. It then works when I run ./bin/run phone-numbers:update .... I can open a PR with this fix but I don't know if the team is ok with a beta version for that package.

Steps to Reproduce

1. Download the latest version of twilio and try following the instruction here

Exception/Log

> twilio --version
twilio-cli/5.8.1 darwin-x64 node-v18.16.0

> twilio phone-numbers:update "<phone-number>" --sms-url="http://localhost:1337/sms" -l debug
[DEBUG] Config File: /Users/danielrb/.twilio-cli/config.json
[DEBUG] Using profile: twi
[DEBUG] -- BEGIN Twilio API Request --
[DEBUG] get https://api.twilio.com/2010-04-01/Accounts/AC4a08610abcb955463aa8b52843d46f3b/IncomingPhoneNumbers.json
[DEBUG] Querystring:
[DEBUG] {"PhoneNumber":"+13512137601"}
[DEBUG] Custom HTTP Headers:
[DEBUG] User-Agent: twilio-cli/5.8.1 @twilio/cli-core/7.10.1 (darwin x64) twilio-node/4.11.1 node/v18.16.0 phone-numbers:update
[DEBUG] -- END Twilio API Request --
[DEBUG] response.statusCode: 200
[DEBUG] response.headers: {"date":"Mon, 29 May 2023 01:29:48 GMT","content-type":"application/json; charset=utf-8","content-length":"1786","connection":"close","twilio-request-id":"RQd1e223aed3f26d6612b8d691b0fb7ba9","twilio-request-duration":"0.177","access-control-allow-origin":"*","access-control-allow-headers":"Accept, Authorization, Content-Type, If-Match, If-Modified-Since, If-None-Match, If-Unmodified-Since, Idempotency-Key","access-control-allow-methods":"GET, POST, DELETE, OPTIONS","access-control-expose-headers":"ETag","access-control-allow-credentials":"true","x-powered-by":"AT-5000","twilio-concurrent-requests":"1","x-shenanigans":"none","x-home-region":"us1","x-api-domain":"api.twilio.com","strict-transport-security":"max-age=31536000"}
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg="no configuration paths supplied"
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg="ignoring default config path, could not stat it" path=/Users/danielrb/.ngrok2/ngrok.yml err="stat /Users/danielrb/.ngrok2/ngrok.yml: no such file or directory"
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg="starting web service" obj=web addr=127.0.0.1:4040
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=start pg=/api/tunnels id=bd15aed6bd93618a
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=warn msg="ngrok is not yet ready to start tunnels" pg=/api/tunnels id=bd15aed6bd93618a err="a successful ngrok tunnel session has not yet been established"
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=end pg=/api/tunnels id=bd15aed6bd93618a status=503 dur=1.912605ms
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=start pg=/api/tunnels id=f0b896c43fde63c5
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=warn msg="ngrok is not yet ready to start tunnels" pg=/api/tunnels id=f0b896c43fde63c5 err="a successful ngrok tunnel session has not yet been established"
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=end pg=/api/tunnels id=f0b896c43fde63c5 status=503 dur=361.379µs
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=start pg=/api/tunnels id=3e983f64909b0999
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=warn msg="ngrok is not yet ready to start tunnels" pg=/api/tunnels id=3e983f64909b0999 err="a successful ngrok tunnel session has not yet been established"
t=2023-05-28T21:29:48-0400 lvl=info msg=end pg=/api/tunnels id=3e983f64909b0999 status=503 dur=179.238µs
[DEBUG] ngrok: t=2023-05-28T21:29:48-0400 lvl=info msg=start pg=/api/tunnels id=2496a5e5b856ad3d
[DEBUG] ngrok: t=2023-05-28T21:29:49-0400 lvl=warn msg="failed to start tunnel" pg=/api/tunnels id=2496a5e5b856ad3d err="session closed"
[DEBUG] ngrok: t=2023-05-28T21:29:49-0400 lvl=info msg=end pg=/api/tunnels id=2496a5e5b856ad3d status=502 dur=363.706367ms
t=2023-05-28T21:29:49-0400 lvl=eror msg="failed to auth" obj=tunnels.session err="Your ngrok agent version \"2\" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.\nUpdate to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.\nSign up for an account to avoid forced version upgrades: https://ngrok.com/signup.\r\n\r\nERR_NGROK_120\r\n"
t=2023-05-28T21:29:49-0400 lvl=eror msg="failed to reconnect session" obj=csess id=a97006975261 err="Your ngrok agent version \"2\" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.\nUpdate to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.\nSign up for an account to avoid forced version upgrades: https://ngrok.com/signup.\r\n\r\nERR_NGROK_120\r\n"
[DEBUG] Found command "phone-numbers:update" plugin: twilio-cli
 » twilio-cli encountered an unexpected error. To report this issue, execute the command with the "-l debug" flag, then copy the output to a new issue here: "https://github.com/twilio/twilio-cli/issues"
[DEBUG] Converting circular structure to JSON
    --> starting at object with constructor 'Socket'
    |     property '_httpMessage' -> object with constructor 'ClientRequest'
    --- property 'socket' closes the circle
[DEBUG] TypeError: Converting circular structure to JSON
    --> starting at object with constructor 'Socket'
    |     property '_httpMessage' -> object with constructor 'ClientRequest'
    --- property 'socket' closes the circle
    at JSON.stringify (<anonymous>)
    at NumberUpdate.createTunnel (/usr/local/Cellar/twilio/5.8.1/libexec/src/commands/phone-numbers/update.js:94:51)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async NumberUpdate.run (/usr/local/Cellar/twilio/5.8.1/libexec/src/commands/phone-numbers/update.js:48:9)
    at async NumberUpdate._run (/usr/local/Cellar/twilio/5.8.1/libexec/node_modules/@oclif/core/lib/command.js:80:22)
    at async Config.runCommand (/usr/local/Cellar/twilio/5.8.1/libexec/node_modules/@oclif/core/lib/config/config.js:301:25)
[DEBUG] ngrok: t=2023-05-28T21:29:49-0400 lvl=eror msg="session closing" obj=tunnels.session err="Your ngrok agent version \"2\" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.\nUpdate to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.\nSign up for an account to avoid forced version upgrades: https://ngrok.com/signup.\r\n\r\nERR_NGROK_120\r\n"
t=2023-05-28T21:29:49-0400 lvl=info msg="received stop request" obj=app stopReq="{err:0xc00017a0c0 restart:false}"
t=2023-05-28T21:29:49-0400 lvl=eror msg="terminating with error" obj=app err="Your ngrok agent version \"2\" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.\nUpdate to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.\nSign up for an account to avoid forced version upgrades: https://ngrok.com/signup.\r\n\r\nERR_NGROK_120\r\n"
t=2023-05-28T21:29:49-0400 lvl=crit msg="command failed" err="Your ngrok agent version \"2\" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.\nUpdate to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.\nSign up for an account to avoid forced version upgrades: https://ngrok.com/signup.\r\n\r\nERR_NGROK_120\r\n"
Your ngrok agent version "2" is no longer supported. Only the most recent version of the ngrok agent is supported without an account.
Update to a newer version with `ngrok update` or by downloading from https://ngrok.com/download.
Sign up for an account to avoid forced version upgrades: https://ngrok.com/signup.

ERR_NGROK_120

Technical details:

• twilio-cli version: twilio-cli/5.8.1 darwin-x64
• node version: node-v18.16.0
• Command output with debug logging enabled (adding -l debug to the end of the command): see above ^^

[AsabuHere]

Hi @brleinad, Thanks for the heads up!
This issue has been added to our internal backlog to be prioritised. Pull requests and +1s on the issue summary will help it move up the backlog.

[brleinad]

@AsabuHere I'll open a pull request with my fix using version 5.0.0-beta.1 for the ngrok package.

[charan678]

@brleinad Can you please try running this command on Ngrok v3 version ?

[brleinad]

@charan678 the way I understand it is that the Ngrok npm package version 4 uses the ngrok agent version 2 and to use the ngrok agent version 3 we need to use the ngrok npm package verion 5.0.0-beta.1. This is what I tried. The naming is confusing so I could be wrong.

See the issue here.

And see the package README:

This project is the Node.js wrapper for the ngrok client. Version 5 of this project uses ngrok client version 3. For ngrok client version 2, check out version 4.

[github-actions]

This issue is stale because it has been open for 30 days with no activity. Please remove stale label or comment or this issue will be closed in 30 days.

[krobi64]

+1

Also relabel: ngrok agent is not supported for TEST accounts - ERR_NGROK_120 - phone-numbers:update fails

I don't understand why you closed the PR if it works. At the very least it should have a comment as to why you closed it.

It seems like something that blocks people from deciding whether to buy your product would have a certain amount of priority. Failing demos tend to hurt sales.

[sukeerthi-rk]

+1

[brleinad]

@charan678 any update on this? It doesn't look like ngrok will be updating to a non-beta version any time soon and the CLI is broken without that update

[github-actions]

This issue is stale because it has been open for 30 days with no activity. Please remove stale label or comment or this issue will be closed in 30 days.

[ban-works]

+1 same issue here.

[github-actions]

This issue is stale because it has been open for 30 days with no activity. Please remove stale label or comment or this issue will be closed in 30 days.

[github-actions]

This issue was closed because it has been stalled for 30 days with no activity. Please open a new issue if the issue is still relevant, linking to this one.

[github-actions]

This issue was closed because it has been stalled for 30 days with no activity. Please open a new issue if the issue is still relevant, linking to this one.