Consultation: Disaster

[jeremyzitomer-usds]

Description

Ongoing equity consultation with Disaster team, helping them to identify what "equity due diligence" means for Disaster project and then create a plan to deliver on it

Acceptance Criteria

• Disaster team can define their own equity problem/goals in the context of their workstream
• EqDel team can define what our capacity/resources are to support Disaster team's goals
• Disaster team has a reasonable plan to deliver equity, given the above goals
• Disaster team demonstrates meaningful progress/commitment on delivering on the above plan

Tasks

Beforehand

• Meet with Disaster team to scope out and reach consensus on Disaster team's equity "problem"
• Meet with Disaster team to scope out and reach consensus on Disaster team's equity goals
• EqDel team can define what resources/exercises are relevant to Disaster team and identify our capacity to support

During

• Define what equity delivery means in the context of Disaster's goals
• Create plan to deliver equity given the goals of equity delivery above
• Assist Disaster team in completing selected Equity exercises
• Bridge connection between Disaster team and Equity/Tribal POCs
• Mobilize Disaster team and partners to execute equity delivery plan

After

• Record lessons learned, tools used, value added, and ways of working during workstream

Project Artifacts

[jeremyzitomer-usds]

We met with Charlie, we're going to meet with Dafina next to discuss equity project goals and how to integrate Equity tools

[jeremyzitomer-usds]

Cele made a BIG MISTAKE okay

[celestemespinoza]

Notes from 2.5.24

“Equity is something we’ve always considered but never made it explicit”

jeremy // they them
38 minutes ago
“We don’t know what we need to consider”

jeremy // they them
38 minutes ago
Sam used to be an equity advocate on this work

jeremy // they them
37 minutes ago
Previous pain points: requiring people fax supplementary materials in their applications

jeremy // they them
37 minutes ago
“The data shows that some of these hurdles cause worse outcomes for people”

jeremy // they them
37 minutes ago
FEMA has agreed that application and business rules need to change

jeremy // they them
36 minutes ago
“We have WH backing”

jeremy // they them
36 minutes ago
Okay so basically they have no idea what they’re doing with equity lol
@Celeste Espinoza

@Alex Bornkessel
(edited)

jeremy // they them
36 minutes ago
CE: is there an initial focus for disaster recovery? Or is it all a single app? Answer: a single app

jeremy // they them
35 minutes ago
“We have data that higher income people have better outcomes”

Alex Bornkessel
35 minutes ago
they sound like they are in a solution/delivery space vs. a generative space

jeremy // they them
35 minutes ago
“Type of disaster greatly impacts the outcome. A big fire like Hawaii is much more total destruction and much harder to recover from”

Alex Bornkessel
35 minutes ago
(but yet haven't talked with any people, disaster survivors) (edited)

jeremy // they them
34 minutes ago
Hmm good note
@Alex Bornkessel

jeremy // they them
34 minutes ago
Programs for specific disasters don’t account for variations in disasters

jeremy // they them
33 minutes ago
“A key outcome is how long does it take them to start rebuilding their lives”

jeremy // they them
31 minutes ago
“People don’t know if they need temporary evacuation housing AND have mold damage in the same FEMA consultation, but if they don’t have that data right then and there, they need to fax it”

Alex Bornkessel
30 minutes ago
good Q
@jeremy // they them

• that was one of my questions too!

Alex Bornkessel
29 minutes ago
"doing some delivery work right now" (edited)

jeremy // they them
29 minutes ago
(I asked it because you raised the point
@Alex Bornkessel
! lol)
😅
1

jeremy // they them
28 minutes ago
“Some implementation already exists, we’re working on other improvements with FEMA teams. We’re also doing other research/prototyping to identify what success means” (edited)

Alex Bornkessel
28 minutes ago
what kind of research - given there's a prototype involved. This is where shared language and understanding of "a" lifecycle framework, would be so helpful.
➕
1

jeremy // they them
27 minutes ago
Reaaallllly interesting glimpse of how projects work

Alex Bornkessel
25 minutes ago
That's really helpful to know, thanks
@Celeste Espinoza
!

jeremy // they them
24 minutes ago
“assistance we’re focusing on is individuals — can be unhoused, renters, or homeowners — it is for assistance to families/households, not farms, communities, utilities, etc”

jeremy // they them
24 minutes ago
ie, some design/solution elements have already been decided upon before deciding what success looks like here

jeremy // they them
22 minutes ago
CE: are we testing with each of the three “types” of individuals above separately? or doing a wholesale approach?
Katrina: Charlie did some initial quick work on this, saw some staff trainings of trauma-informed toolkit

jeremy // they them
22 minutes ago
“Folks being asked about the totality of their experience when they do not know the totality of their experience seems to be a big problem”

jeremy // they them
22 minutes ago
“How many appeals do they have to file, calls do they have to make to follow up?” etc

jeremy // they them
21 minutes ago
“Business rules behind the application also need to change”

Celeste Espinoza
21 minutes ago
Let's move forward: I feel like they could use participation spectrum for planning out and thinking about those segments with more granularity

Alex Bornkessel
21 minutes ago
"the business rules need to change bc it's the business rules that are defining the experience"

jeremy // they them
21 minutes ago
agreed
@Celeste Espinoza

jeremy // they them
21 minutes ago
and “What’s the Problem?” as a precursor

Alex Bornkessel
20 minutes ago
if we had a mindsets tool, would say that could be helpful too - could point them to the Philly mindset assessment tool (edited)
❗
1

jeremy // they them
20 minutes ago
bc i don’t want them to just make a form prettier/accessible for longer that many people cannot access in the first place

Alex Bornkessel
19 minutes ago
goal of a mindset tool would give them language to surface equity more throughout the project, in an intentional and said way (vs. it remaining unsaid).

jeremy // they them
19 minutes ago
noting more interest in PS from Katrina, maybe less in Positionality

Celeste Espinoza
17 minutes ago
good call on mindset*
@Alex Bornkessel

if we could do a streamlined version of RBS - this team could utilize that as a grounding tool
:plusone:
1

jeremy // they them
15 minutes ago
yeah, maybe! it might be interesting to see if this team can go from a “service” problem to a “foundations” or “defaults” problem

jeremy // they them
13 minutes ago
“i would want any of these exercises to be done with all of us having equal footing with each other — ie team lead vis a vis ICs; not team lead bringing this in as a mandate for the group” (edited)

Alex Bornkessel
11 minutes ago
i have to jump for a 0-5 call

Alex Bornkessel
11 minutes ago
also, I'd be happy to take on the follow-up w/ this one

[celestemespinoza]

Follow Up

• Schedule Positionality for team for week of February 19
• Begin preparing additional tools for review: Participation Spectrum, Mindsets/RBS

Katrina send over the full set of team members so we can begin looking at schedules
@AlexBornkesselUSDS will run lead on dimensions and scheduling with this team