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CHANGE-LOG
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CHANGE-LOG
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##########################################################################
Change Log : V1.0.0 | COMPATIBLE:: PRESTASHOP V1.6
##########################################################################
## Added Features:
- [+]FO :
- Customer can create ticket from my account page
- Customer can view ticket list by Open, Pending, Closed etc.
- Customer can reply on ticket with attachment.
- Customer can add and delete collaborator for ticket
- [+]BO :
- Admin can view ticket list by Open, Pending, Closed etc.
- Admin can reply on ticket with attachment.
- Admin can delete tickets
- Admin can check tickets by Labels ie All, unassgined, trashed etc.
- Admin can filter tickets by agent, customer, type etc.
- Admin can assign ticket to agent
##########################################################################
Change Log : V1.0.0 To V4.0.0 | COMPATIBLE:: PRESTASHOP V1.7
##########################################################################
## Compatibiltiy
- Module compatible with Prestashop V1.7
##########################################################################
Change Log : V4.0.0 To V4.0.1 | COMPATIBLE:: PRESTASHOP V1.7
##########################################################################
## Improvements
- Customer can see 'create ticket' button on top nav at front end
- Customer can add attachment when create ticket
- Customer can fill custom fields on create ticket page created through Uvdesk account on the basis of Plan
- Admin can also add collaborator on view ticket page
##########################################################################
Change Log : V4.0.1 To V4.0.2 | COMPATIBLE:: PRESTASHOP V1.7
##########################################################################
## Improvements
- Module translation is available in following languages: French (fr), Arabic(ar), Spanish(es), German(de), Italian(It), Russian(ru), Japanese(ja), Dutch(nl), Bulgarian (bg), Portuguese (pt).
##########################################################################
Change Log : V4.0.2 To V4.0.3 | COMPATIBLE:: PRESTASHOP V1.7 & V8.x.x
##########################################################################
## Compatibiltiy
- Module compatible with Prestashop V8.0.0
##########################################################################
Change Log : V4.0.3 To V4.0.4 | COMPATIBLE:: PRESTASHOP V1.7 & V8.x.x
##########################################################################
## Bug Fixed:
- Fixed fatal error issue in backoffice after add collaborator
- Fixed date display issue on view ticket
- Remove space from access token and company domain
- Remove Tools::displayError() from validation error
- Fixed textarea customer new line break issue
- Sort ticket list by last updated on admin and customer both end
- Fixed redirection issue after filter agent, customer etc.
- Fixed customer name issue on first thread and last reply section