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Vimeo Analytics doesn't work while using this SDK #143

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LeonardoDemartino opened this issue Jul 19, 2022 · 0 comments
Open

Vimeo Analytics doesn't work while using this SDK #143

LeonardoDemartino opened this issue Jul 19, 2022 · 0 comments

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@LeonardoDemartino
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Describe the issue

From what we can see, each and every one of our videos aren't showing correct analytics data, for example:
https://vimeo.com/706703173
Our consumption in GBs for the video on demands looks fine, 1.8TB in June and 0.8TB so far in July. Pretty normal.
image

However, in the analytics part, we see a SUPER TINY minutes count, only 1 minute and 26 seconds.

image

And the videos show like they played a very few times in total.
image

We have contacted Vimeo support and they said that the "Creators Labs" team (the developers of this SDK) is outside of the primary API development, so I need to ask here to fix this issue.

Steps to reproduce the problem

The steps to see the issue is to compare both the data transfer vs the analytics.

Unity version

Unity 2020.3.33f1

Operating system

This affects our iOS and Android builds.

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