Crash when using Zoom and PowerPoint #3179
max-venturenix
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Hi there - thanks for the report. Since the crash appears to be in WindowServer, I don't think I can do much about that. WindowServer can and does crash for myriad of various internal reasons and only Apple could debug what's happening inside. Try resetting the windowserver configuration file and/or BetterDisplay, probably something is messed up. https://github.com/waydabber/BetterDisplay/wiki/Safe-mode,-app-reset,-app-removal#exhaustive-reset |
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I used to use Zoom and share the screen to present with PowerPoint. However, when I quit the presenter mode on ppt, it crashed every times with the follow msg:
Process: WindowServer [354]
Path: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ???
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2024-06-27 13:31:31.8573 +0800
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: 6CFFAF11-ACA7-C6CD-41CE-DADEDE4DA69A
Time Awake Since Boot: 480 seconds
System Integrity Protection: enabled
Crashed Thread: 0 ws_main_thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
If I uninstall BetterDIsplay, the crashed didn't exist.
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