Update 0.3.15

CHANGELOG.txt

@@ -161,4 +161,6 @@ v0.3.14
 -------
 
 v0.3.15
--------
+-------
+Added notifications for accepting, assigning and reassigning issues.
+Fixed a bug which didn't allow people with Full Access to accept issues.

issues_acceptProcess.php

@@ -71,6 +71,8 @@
 				break ;
 			}
 
+			setNotification($connection2, $guid, getOwnerOfIssue($connection2, $issueID), "A technician has started working on your isuse.", "Help Desk", "/index.php?q=/modules/Help Desk/issues_discussView.php&issueID=" . $issueID);
+
 			//Success 1 aka Accepted
 			$URL=$URL . "issues_discussView.php&issueID=" . $issueID . "&addReturn=success1" ;
 			header("Location: {$URL}");

issues_assignProcess.php

@@ -76,6 +76,11 @@
 	  header("Location: {$URL}");
 	  exit();
 	}
+
+	$isReassign = false;
+	if(hasTechnicianAssigned($issueID, $connection2)) {
+		$isReassign = true;
+	}
 
 	try {
 		$data=array("issueID"=> $issueID, "technicianID"=> $technicianID, "status"=> "Pending");
@@ -88,6 +93,11 @@
     header("Location: {$URL}");
     exit();
 	}
+
+	$assign = "assigned";
+	if($isReassign) { $assign = "reassigned"; }
+	setNotification($connection2, $guid, getOwnerOfIssue($connection2, $issueID), "Your issue has been " . $assign . " to a technician.", "Help Desk", "/index.php?q=/modules/Help Desk/issues_discussView.php&issueID=" . $issueID);
+	setNotification($connection2, $guid, getTechWorkingOnIssue($connection2, $issueID), "An issue has been " . $assign . " to you.", "Help Desk", "/index.php?q=/modules/Help Desk/issues_discussView.php&issueID=" . $issueID);
 
   	$URL = $URL."&addReturn=success0" ; 
 	header("Location: {$URL}");

issues_view.php

@@ -381,9 +381,9 @@
 		  print "<td style='width:16%'>";
 		  $openCreated = false;
 		  $resolveCreated = false;
-		  if(isTechnician($_SESSION[$guid]["gibbonPersonID"], $connection2) && !relatedToIssue($connection2, intval($row['issueID']), $_SESSION[$guid]["gibbonPersonID"]))
+		  if(isTechnician($_SESSION[$guid]["gibbonPersonID"], $connection2) && (!relatedToIssue($connection2, intval($row['issueID']), $_SESSION[$guid]["gibbonPersonID"]) || getPermissionValue($connection2, $_SESSION[$guid]["gibbonPersonID"], "fullAccess")))
 		  {
-			  if($row['technicianID']==null && !($row['status']=="Resolved"))
+			  if($row['technicianID']==null && $row['status']!="Resolved")
 			  {
 				?><input type="hidden" name="address" value="<?php print $_SESSION[$guid]["address"] ?>"><?php
 				if(getPermissionValue($connection2, $_SESSION[$guid]["gibbonPersonID"], "acceptIssue")) { print "<a href='" . $_SESSION[$guid]["absoluteURL"] . "/modules/" . $_SESSION[$guid]["module"] . "/issues_acceptProcess.php?issueID=". $row["issueID"] . "'><img style='margin-left: 5px' title=" . _('Accept ') . "' src='" . $_SESSION[$guid]["absoluteURL"] . "/themes/" . $_SESSION[$guid]["gibbonThemeName"] . "/img/page_new.png'/></a>"; }

moduleFunctions.php

@@ -61,8 +61,8 @@ function hasTechnicianAssigned($issueID, $connection2)
   catch(PDOException $e) {
 	print $e;
   }
-  $array = $result->fetchAll();
-  $id = $array[0]["technicianID"];
+  $array = $result->fetch();
+  $id = $array["technicianID"];
   return ($id != null);
 }
 
@@ -128,7 +128,7 @@ function relatedToIssue($connection2, $issueID, $gibbonPersonID) {
   if($row['technicianID']!=null) {
     try {
       $data=array("issueID"=> $issueID);
-      $sql="SELECT helpDeskIssue.*, helpDeskTechnicians.technicianID, helpDeskTechnicians.gibbonPersonID AS personID FROM helpDeskIssue JOIN helpDeskTechnicians ON (helpDeskIssue.technicianID=helpDeskTechnicians.technicianID) WHERE issueID=:issueID";
+      $sql="SELECT helpDeskIssue.gibbonPersonID, helpDeskTechnicians.technicianID, helpDeskTechnicians.gibbonPersonID AS personID FROM helpDeskIssue JOIN helpDeskTechnicians ON (helpDeskIssue.technicianID=helpDeskTechnicians.technicianID) WHERE issueID=:issueID";
       $result=$connection2->prepare($sql);
       $result->execute($data);
     }