Update

issues_discuss_view.php

@@ -50,7 +50,7 @@
     $array = $result->fetchall();
 
     $sql2="SELECT helpDeskTechnicians.*, surname , title, preferredName FROM helpDeskIssue JOIN helpDeskTechnicians ON (helpDeskIssue.technicianID=helpDeskTechnicians.technicianID) JOIN gibbonPerson ON (helpDeskTechnicians.gibbonPersonID=gibbonPerson.gibbonPersonID) WHERE issueID=:issueID " ;
-    $result2=$connection2->prepare($sql2);
+    $result2=$connection2->prepare($sql2);	
     $result2->execute($data);
     $array2 = $result2->fetchall();
 
@@ -76,6 +76,10 @@
   print "<div class='trailHead'><a href='" . $_SESSION[$guid]["absoluteURL"] . "'>" . _("Home") . "</a> > <a href='" . $_SESSION[$guid]["absoluteURL"] . "/index.php?q=/modules/" . getModuleName($_GET["q"]) . "/" . getModuleEntry($_GET["q"], $connection2, $guid) . "'>" . _(getModuleName($_GET["q"])) . "</a> > </div><div class='trailEnd'>" . _('Discuss Issue') . "</div>" ;
   print "</div>" ;
 
+  if(!isset($array2[0]["technicianID"])) {
+    $array2[0]["technicianID"] = null;
+  }
+
   if(technicianExists($connection2, $array2[0]["technicianID"]))
   {
     if(!($array2[0]["technicianID"]==getTechnicianID($_SESSION[$guid]["gibbonPersonID"], $connection2))) {
@@ -85,7 +89,7 @@
 	  exit();
     }
   }
-  else {
+  else if(!($array2[0]["technicianID"]==null)){
     print "<div class='error'>" ;
 	  print "You do not have access to this action." ;
 	print "</div>" ;
@@ -116,9 +120,16 @@
     print "<tr>" ;
       print "<td>". $array[0]["description"] ."</td>" ;
     print "</tr>" ;
+    if($array2[0]["technicianID"]==null) {
+      print "<tr>";
+        print "<td class='right'>";
+          print "<a href='" . $_SESSION[$guid]["absoluteURL"] . "/modules/" . $_SESSION[$guid]["module"] . "/issues_acceptProcess.php?issueID=". $issueID . "'><img title=" . _('Accept ') . "' src='" . $_SESSION[$guid]["absoluteURL"] . "/themes/" . $_SESSION[$guid]["gibbonThemeName"] . "/img/plus.png'/></a>";
+        print "</td>";
+      print "</tr>";
+    }
   print "</table>" ;
 
-	if(isset($array2[0]["techicanID"])) {
+	if(!($array2[0]["technicianID"]==null)) {
 	  print "<a name='discuss'></a>" ;
 	  print "<h2 style='padding-top: 30px'>" . _('Discuss') . "</h2>" ;
 	  print "<table class='smallIntBorder' cellspacing='0' style='width: 100%;'>" ;

issues_submitProccess.php

@@ -76,6 +76,9 @@
 			header("Location: {$URL}");
 			break ;
 		}		
+
+
+		notifyTechnican($connection2, $guid, $connection2->lastInsertId());
 		//Success 0
 		$URL=$URL . "&addReturn=success0" ;
 		header("Location: {$URL}");

issues_view.php

@@ -267,7 +267,7 @@
 		  print "<tr>";
 		  printf("<td>" .dateConvertBack($guid, $row["date"]). "</td>");
 		  printf("<td>" .$row['issueName']. "</td>");
-		  printf("<td>" .substr($row['description'], 0, 20). "...</td>");
+		  printf("<td>" .substr($row['description'], 0, 15). "...</td>");
 		  printf("<td>" .formatName($row['title'],$row['preferredName'],$row['surname'], "Student", FALSE, FALSE). "</td>");
 		  printf("<td>" .$row['status']. "</td>");
 		  printf("<td>" .$row['category']. "</td>");

manifest.php

@@ -59,10 +59,10 @@
   PRIMARY KEY (`issueDiscussID`)
 ) ENGINE=MyISAM DEFAULT CHARSET=utf8 ;" ;
 
-$moduleTables[3]="INSERT INTO `gibbonSetting` (`gibbonSystemSettingsID`, `scope`, `name`, `nameDisplay`, `description`, `value`)
-VALUES
-(NULL, 'Help Desk', 'issuePriority', 'Issue Priority', 'Different priority levels for the issues.', ''),
-(NULL, 'Help Desk', 'issuePriorityName', 'Issue Priority Name', 'Different name for the Issue Priority', 'Priority'),
+$moduleTables[3]="INSERT INTO `gibbonSetting` (`gibbonSystemSettingsID`, `scope`, `name`, `nameDisplay`, `description`, `value`) 
+VALUES 
+(NULL, 'Help Desk', 'issuePriority', 'Issue Priority', 'Different priority levels for the issues.', ''), 
+(NULL, 'Help Desk', 'issuePriorityName', 'Issue Priority Name', 'Different name for the Issue Priority', 'Priority'), 
 (NULL, 'Help Desk', 'issueCategory', 'Issue Category', 'Different categories for the issues.', 'Network,Hardware,Software,Application')";
 //Action rows
 //One array per action
@@ -153,7 +153,6 @@
 $actionRows[$actionCount]["categoryPermissionOther"]="N" ;
 
 $actionCount++ ;
-<<<<<<< HEAD
 $actionRows[$actionCount]["name"]="Create Technician" ;
 $actionRows[$actionCount]["precedence"]="0" ;
 $actionRows[$actionCount]["category"]="" ;

moduleFunctions.php

@@ -136,7 +136,7 @@ function technicianExists($connection2, $technicianID)
 
 function technicianExistsFromPersonID($connection2, $gibbonPersonID) {
   try {
-    $data=array("gibbonPersonID"=> $personID);
+    $data=array("gibbonPersonID"=> $gibbonPersonID);
     $sql="SELECT * FROM helpDeskTechnicians WHERE gibbonPersonID=:gibbonPersonID";
     $result=$connection2->prepare($sql);
     $result->execute($data);
@@ -148,4 +148,20 @@ function technicianExistsFromPersonID($connection2, $gibbonPersonID) {
   return ($result->rowCount()==1);
 }
 
+function notifyTechnican($connection2, $guid, $issueID) {
+  try {
+    $data=array();
+    $sql="SELECT * FROM helpDeskTechnicians";
+    $result=$connection2->prepare($sql);
+    $result->execute($data);
+  }
+  catch(PDOException $e) {
+	   print $e;
+  }
+
+  while($row = $result->fetch()) {
+  	setNotification($connection2, $guid, $row["gibbonPersonID"], "A new issue has been added.", "Help Desk", "/index.php?q=/modules/Help Desk/issues_discuss_view.php&issueID=" . $issueID);
+  }
+}
+
 ?>