Clarift time expectations and what should be claimed on timesheets.

pages/managers/contracts.md

@@ -11,12 +11,12 @@ This is the case for candidates who meet the following criteria:
 
 - Will be based in the UK for the duration of the contract.
 - Do not hold any other employment contracts at the University of Bristol.
-  
+
 Assuming the above criteria are fulfilled, a [Casual, Academic and Guest request](https://www.bristol.ac.uk/temporary-staffing/cag/managers/request/) should be made by the JGI admin team.
 This must be sent to TSS **at least 3 weeks** prior to the commencement of Ask-JGI activities.
 
 To claim payment each month, students will need to ensure that their timesheet (a shared Excel spreadsheet) is up to date before the end of each month.
-A member of the JGI admin team shoul send a reminder in the Microsoft Teams channel with the exact deadline each month.
+A member of the JGI admin team should send a reminder in the Microsoft Teams channel with the exact deadline each month.
 After checking the hours, a JGI admin team member will then submit the total hours using a MyERP timesheet.
 
 There are some cases where the above criteria do not apply (see below subsections).
@@ -34,5 +34,5 @@ We expect most students to be physically based in Bristol and be available to at
 ```
 
 In cases where a student is going to be based away from Bristol for part of their contract, they should check this first with the Ask-JGI manager.
-Where they will be oversea, then a special exception must also be sought through the [International Mobility Office](http://www.bristol.ac.uk/hr/policies/international-mobility/).
+Where they will be overseas, then a special exception must also be sought through the [International Mobility Office](http://www.bristol.ac.uk/hr/policies/international-mobility/).
 Provided that the International Mobility team are able to approve the circumstances a TSS contract ought to be able to be drawn up for a duration of 6 months (maximum for overseas-based workers).

pages/procedures/meetings.md

@@ -9,6 +9,7 @@ keep abreast of relevant news and developments. Team members will
 receive calendar invites to these meetings, which will be chaired by
 the Ask-JGI coordinator.
 
+You can claim for the time spent attending the weekly team meeting, which should not last longer than 1 hour.
 
 The Ask-JGI coordinator will create the meeting in the Teams channel.
 This is a weekly catch-up so that:

pages/procedures/time-allocation.md

@@ -1,9 +1,9 @@
 (time-allocation)=
 # Time allocation for queries
-Although Ask-JGI team members have up to one day to spend on Ask-JGI
-queries, it is expected that most queries should take half a day or
-less.  If you have a query that you think might take longer then this
-can be discussed with the Ask-JGI shift coordinator.
+Although Ask-JGI team members have up to one day (7 hours) to spend on Ask-JGI
+queries, it is expected that most queries should take half a day or less
+(approx. 1-3 hours). If you have a query that you think might take longer then
+this can be discussed with the Ask-JGI shift coordinator.
 
 ```{tip}
 Remember that the

pages/shifts/shift-organization.md

@@ -8,10 +8,10 @@ To sign up for a shift, you can add your name to one of the 'Open Shift'
 calendar events in the
 [mailbox](https://outlook.office.com/mail/[email protected]/inbox/).
 
-For each 2 week shift block a base salary of 2 hours will be paid at a demonstrator hourly rate. 
+For each 2 week shift block a base salary of 2 hours (1 hour per week) will be paid at a demonstrator hourly rate. 
 This is to cover the monitoring of the Ask-JGI mailbox/Teams channel and attendance at the weekly Ask-JGI [data science meetings](meetings).
 
 The number of queries each week can be quite variable (sometimes none, but sometimes 10!). 
 We expect that the person on shift handles 1-2 queries, and that the rest of the queries are handed around to other Ask-JGI team members. 
-For each query, up to one day of support is freely available to University of Bristol staff and PhD students in all faculties and departments. 
+For each query, up to one day of support (7 hours) is freely available to University of Bristol staff and PhD students in all faculties and departments. 
 When a query is picked up, Ask-JGI team members should report the number of hours spent addressing that query, and they will be paid for their consultation at the hourly demonstrator rate.