User

Admin

  $sn_args = array(
      'fields' => 'ids',
      'post_type'   => 'nanosupport',
      'meta_query'  => array(
          array(
          'key' => '_ns_ticket_serial_number',
          'value' => $meta_data_serial_number,
          'compare' => '='
          )
      )
  );
  $my_query = new WP_Query( $sn_args );
  $same_sn_count = $my_query->found_posts;

NanoSupport DOWNLOAD

Smart Support Ticketing Plugin for WordPress

Requires	Tested up to	Stable Release	w.org Rating	License	w.org Downloads
WordPress 4.4.0				GPL-2.0+

Introduction

Create a fully featured Support Center within your WordPress environment without any third party system dependency — completely FREE. It has built-in Knowledgebase too. No 3rd party support ticketing system required, no external site/API dependency, simply create your own fully featured Support Center within your WordPress environment, and take your support into the next level.

It has a built-in Knowledgebase that can be used for information that are for public acknowledgement.

The plugin is to provide support to your users - the users those are taking product or services from you. So the plugin provides a manageable communication privately in between you and your specific customer only. Take a look at the installation process and how to use the plugin.

✅ Read the List of its nice Features
💻 See the Screenshots

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📔 User Guide 🌏 Translate NanoSupport

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Available Automatic Translation

• Bengali (Bangla) - Bangladesh - bn_BD
• Danish - Denmark - da_DK (thanks to @nh123 and @ellegaarddk)
• Español - Spain - es_ES (thanks to @wptech68 and @fernandot)

Contribute

NanoSupport is an Open Source and GPL licensed Free plugin. Feel free to contribute.

We're managing things using:

• npm (Installing npm), and
• grunt (Installing grunt)

Open the command console and type the following to install dependencies:

git clone https://github.com/nanodesigns/nanosupport.git nanosupport && cd nanosupport && npm install

Then run grunt to prepare necessary javascripts and styles.

• Fork on Github — 📘 Consult the Developer guide
• 🐛 Report Bug/Limitations or Suggest Feature/Enhancement
• 🔦 Get Support
• 🌏 Translate NanoSupport

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NanoSupport, by nanodesigns — Twitter Facebook LinkedIn Google+