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============= | ||
Field Service | ||
============= | ||
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.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
!! This file is generated by oca-gen-addon-readme !! | ||
!! changes will be overwritten. !! | ||
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png | ||
:target: https://odoo-community.org/page/development-status | ||
:alt: Beta | ||
.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png | ||
:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html | ||
:alt: License: AGPL-3 | ||
.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Ffield--service-lightgray.png?logo=github | ||
:target: https://github.com/OCA/field-service/tree/13.0/fieldservice | ||
:alt: OCA/field-service | ||
.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png | ||
:target: https://translation.odoo-community.org/projects/field-service-13-0/field-service-13-0-fieldservice | ||
:alt: Translate me on Weblate | ||
.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png | ||
:target: https://runbot.odoo-community.org/runbot/264/13.0 | ||
:alt: Try me on Runbot | ||
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|badge1| |badge2| |badge3| |badge4| |badge5| | ||
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This module is the base of the Field Service application in Odoo. | ||
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**Table of contents** | ||
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.. contents:: | ||
:local: | ||
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Configuration | ||
============= | ||
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The base Field Service module can be used with minimal initial configuration. | ||
It also allows for many advanced features, which require a more in-depth | ||
configuration. | ||
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Order Stages | ||
~~~~~~~~~~~~ | ||
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The stage of an order is used to monitor its progress. Stages can be configured | ||
based on your company's specific business needs. A basic set of order stages | ||
comes pre-configured for use. | ||
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#. Go to *Field Service > Configuration > Stages* | ||
#. Create or edit a stage | ||
#. Set the name for the stage. | ||
#. Set the sequence order for the stage. | ||
#. Select *Order* type to apply this stage to your orders. | ||
#. Additonally, you can set a color for the stage. | ||
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Field Service Areas | ||
~~~~~~~~~~~~~~~~~~~ | ||
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You can manage designated areas or locales for your field service workers, | ||
salesmen, and other resources. For example, salesmen may serve a particular | ||
Territory. There may be multiple Territories served by a single Branch office | ||
location. Multiple Branches are managed within a District and these Districts | ||
are managed under an encompassing Region. | ||
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Setup a Territory | ||
----------------- | ||
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#. Go to Settings > Users & Companies > Territories* | ||
#. Create or select a territory | ||
#. Set the territory Name and description | ||
#. Select or create a branch which this territory serves | ||
#. Choose a type of zip, country whichs defines the boundary used | ||
#. Input a list of zip codes, countries based on your desired | ||
configuration | ||
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Setup Branches, Districts, and Regions | ||
-------------------------------------- | ||
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If your business requires, define your Branches, Districts, and Regions. | ||
These are found under *Field Service > Configuration > Locations* | ||
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Advanced Configurations | ||
~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Additional features, automations, and GeoEngine features can be enabled in | ||
the General Settings panel for Field Service. | ||
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#. Go to *Field Service > Configuration > Settings* | ||
#. Enable additional options | ||
#. Configure new options | ||
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Manage Teams | ||
------------ | ||
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Teams can be used to organize the processing of field service orders into | ||
groups. Different teams may have different workflows that a field service | ||
order needs to follow. | ||
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#. Go to *Field Service > Configuration > Workers > Teams* | ||
#. Create or select a team | ||
#. Set the team name, description, and sequence | ||
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You can now define custom stages for each team processing orders. | ||
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#. Go to *Field Service > Configuration > Stages* | ||
#. Create or edit a stage | ||
#. Select the teams for which this stage should be used | ||
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Manage Categories | ||
----------------- | ||
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Categories are used to group workers and the type of orders a worker can do. | ||
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#. Go to *Field Service > Configuration > Workers > Categories* | ||
#. Create or select a category | ||
#. Set the name and description of category | ||
#. Additionally, you can select a parent category if required | ||
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Manage Tags | ||
----------- | ||
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Tags can be used to filter and report on field service orders | ||
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#. Go to *Field Service > Configuration > Orders > Tags* | ||
#. Create or select a tag | ||
#. Set the tag name | ||
#. Set a color index for the tag | ||
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Manage Order Templates | ||
---------------------- | ||
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Order templates allow you to create standard templates for your orders. | ||
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#. Go to *Field Service > Master Data > Templates* | ||
#. Create or select a template | ||
#. Set the name | ||
#. Set the standard order instructions | ||
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Usage | ||
===== | ||
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To use this module, you need to: | ||
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Add Field Service Locations | ||
~~~~~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Locations are the specific places where a field service order is performed. | ||
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#. Go to *Field Service > Master Data > Locations* | ||
#. Create a location | ||
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Add Field Service Workers | ||
~~~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Workers are the people responsible for performing a field service order. | ||
These workers may be subcontractors or a company's own employees. | ||
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#. Go to *Field Service > Master Data > Workers* | ||
#. Create a worker | ||
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Process Orders | ||
~~~~~~~~~~~~~~ | ||
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Once you have established your data, you can begin processing field service | ||
orders. | ||
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#. Go to *Field Service > Dashboard > Orders* | ||
#. Create or select an order | ||
#. Enter relevant details for the order | ||
#. Process order through each stage as defined by your business requirements | ||
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Known issues / Roadmap | ||
====================== | ||
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The roadmap of the Field Service application is documented on | ||
`Github <https://github.com/OCA/field-service/issues/1>`_. | ||
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Bug Tracker | ||
=========== | ||
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/field-service/issues>`_. | ||
In case of trouble, please check there if your issue has already been reported. | ||
If you spotted it first, help us smashing it by providing a detailed and welcomed | ||
`feedback <https://github.com/OCA/field-service/issues/new?body=module:%20fieldservice%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_. | ||
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Do not contact contributors directly about support or help with technical issues. | ||
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Credits | ||
======= | ||
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Authors | ||
~~~~~~~ | ||
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* Open Source Integrators | ||
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Contributors | ||
~~~~~~~~~~~~ | ||
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* Wolfgang Hall <[email protected]> | ||
* Maxime Chambreuil <[email protected]> | ||
* Steve Campbell <[email protected]> | ||
* Bhavesh Odedra <[email protected]> | ||
* Michael Allen <[email protected]> | ||
* Sandip Mangukiya <[email protected]> | ||
* Serpent Consulting Services Pvt. Ltd. <[email protected]> | ||
* Brian McMaster <[email protected]> | ||
* Raphaël Reverdy <[email protected]> | ||
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Other credits | ||
~~~~~~~~~~~~~ | ||
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The development of this module has been financially supported by: | ||
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* Open Source Integrators <https://opensourceintegrators.com> | ||
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Maintainers | ||
~~~~~~~~~~~ | ||
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This module is maintained by the OCA. | ||
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.. image:: https://odoo-community.org/logo.png | ||
:alt: Odoo Community Association | ||
:target: https://odoo-community.org | ||
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OCA, or the Odoo Community Association, is a nonprofit organization whose | ||
mission is to support the collaborative development of Odoo features and | ||
promote its widespread use. | ||
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.. |maintainer-wolfhall| image:: https://github.com/wolfhall.png?size=40px | ||
:target: https://github.com/wolfhall | ||
:alt: wolfhall | ||
.. |maintainer-max3903| image:: https://github.com/max3903.png?size=40px | ||
:target: https://github.com/max3903 | ||
:alt: max3903 | ||
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Current `maintainers <https://odoo-community.org/page/maintainer-role>`__: | ||
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|maintainer-wolfhall| |maintainer-max3903| | ||
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This module is part of the `OCA/field-service <https://github.com/OCA/field-service/tree/13.0/fieldservice>`_ project on GitHub. | ||
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. |
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# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). | ||
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from . import models | ||
from . import wizard |
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# Copyright (C) 2018 - TODAY, Open Source Integrators | ||
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). | ||
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{ | ||
"name": "Field Service", | ||
"summary": "Manage Field Service Locations, Workers and Orders", | ||
"version": "13.0.1.0.0", | ||
"license": "AGPL-3", | ||
"category": "Field Service", | ||
"author": "Open Source Integrators, Odoo Community Association (OCA)", | ||
"website": "https://github.com/OCA/field-service", | ||
"depends": [ | ||
"base_territory", | ||
"base_geolocalize", | ||
"resource", | ||
"contacts", | ||
"partner_fax", | ||
], | ||
"data": [ | ||
"data/ir_sequence.xml", | ||
"data/mail_message_subtype.xml", | ||
"data/module_category.xml", | ||
"data/fsm_stage.xml", | ||
"data/fsm_team.xml", | ||
"security/res_groups.xml", | ||
"security/ir.model.access.csv", | ||
"security/ir_rule.xml", | ||
"report/fsm_order_report_template.xml", | ||
"views/res_config_settings.xml", | ||
"views/res_territory.xml", | ||
"views/fsm_stage.xml", | ||
"views/fsm_tag.xml", | ||
"views/res_partner.xml", | ||
"views/fsm_location.xml", | ||
"views/fsm_location_person.xml", | ||
"views/fsm_person.xml", | ||
"views/fsm_order.xml", | ||
"views/fsm_order_type.xml", | ||
"views/fsm_category.xml", | ||
"views/fsm_equipment.xml", | ||
"views/fsm_template.xml", | ||
"views/fsm_team.xml", | ||
"views/fsm_order_type.xml", | ||
"views/menu.xml", | ||
"wizard/fsm_wizard.xml", | ||
], | ||
"demo": [ | ||
"demo/fsm_demo.xml", | ||
"demo/fsm_equipment.xml", | ||
"demo/fsm_location.xml", | ||
"demo/fsm_person.xml", | ||
], | ||
"application": True, | ||
"development_status": "Beta", | ||
"maintainers": ["wolfhall", "max3903"], | ||
} |
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<odoo noupdate="1"> | ||
<record id="fsm_stage_new" model="fsm.stage"> | ||
<field name="name">New</field> | ||
<field name="sequence">10</field> | ||
<field name="is_default">True</field> | ||
<field name="stage_type">order</field> | ||
<field name="custom_color">#ECF0F1</field> | ||
</record> | ||
<record id="fsm_stage_completed" model="fsm.stage"> | ||
<field name="name">Completed</field> | ||
<field name="sequence">80</field> | ||
<field name="stage_type">order</field> | ||
<field name="is_closed">True</field> | ||
<field name="is_default">True</field> | ||
<field name="custom_color">#7F8C8D</field> | ||
</record> | ||
<record id="fsm_stage_cancelled" model="fsm.stage"> | ||
<field name="name">Cancelled</field> | ||
<field name="sequence">100</field> | ||
<field name="fold">True</field> | ||
<field name="stage_type">order</field> | ||
<field name="is_closed">True</field> | ||
<field name="is_default">True</field> | ||
<field name="custom_color">#1C2833</field> | ||
</record> | ||
</odoo> |
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<odoo noupdate="1"> | ||
<record id="fsm_team_default" model="fsm.team"> | ||
<field name="name">Default Team</field> | ||
</record> | ||
</odoo> |
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<odoo noupdate="1"> | ||
<!-- Sequence for fsm.order --> | ||
<record id="seq_fsm_order" model="ir.sequence"> | ||
<field name="name">FSM Order</field> | ||
<field name="code">fsm.order</field> | ||
<field name="prefix">FO</field> | ||
<field name="padding">3</field> | ||
<field name="company_id" eval="False" /> | ||
</record> | ||
</odoo> |
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