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Frequently Asked Questions

Simon Tesla edited this page Apr 4, 2020 · 2 revisions

Why is deviantArt (or [insert favorite site here]) support broken?

The way Raccoony is designed, it needs to find certain elements on a page in order to figure out what to do. Most sites don't change their structure very often in ways that break Raccoony, so this is usually fine. Sites like deviantArt are always changing the way their site works which can lead to changes in a page's structure that may not be visible to a user of that site. DeviantArt in particular likes to make this scraping process difficult as they seem to change something that bugs or breaks Raccoony support every 6 months or so, and there are some things with dA support that are just not feasible to fix, given Raccoony's architecture, like downloading the original resolution images if we see a download button.

As always, if you find a bug with a website's support, please file an issue describing the nature of the bug. We'll try to get any bug within our control fixed.