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Upload cert_en

renakim edited this page Aug 11, 2023 · 4 revisions

This guide is for devices that support SSL.

Supported devices include:

Certificate Upload Guide

Devices that support SSL support the option to use a certificate.

Uploading a certificate works separately from Settings, and you can upload a certificate through the Certificate manager tab.

On other devices, the Certificate manager tab is not displayed.

Certificate files are categorized into the following three types.

  • Root CA
  • Client certificate
  • Private key

The upload process is as follows

  1. Click the Load file button and select the appropriate file. The extension is crt, pem, key are the default values, if you use a different extension, select All files.

  2. Click the Save to device button to save the certificate.

  3. Confirm the Upload complete success pop-up.

If you get an error message like below, you didn't receive a response from the device.

  • This can happen if the certificate file didn't load properly, or if the certificate contents are incorrect.
  • Uploading while the device is not ready

In this case, you can click the Save to device button again to retry the upload.

If you are still experiencing issues, please contact us on ChannelTalk or our forums.