Our Goal :
making our customers happy by maintaining regularity of service along with consistency.
24hours/ 7days delivery and customer service
Live update with text and email notification
Online tracking system by order id
complete order delivery with safe and secure
End-user activities:
- A user will be able to place his/her order from various courier services companies.
- The customer can track her courier at any time.
- A huge number of courier companies will be available to provide service.
- Customer details like mailing address, phone number, order placing date and time, and the destination address will be kept secret.
- A user will have a profile through which he/she is able to live chat with the courier services company as well as the persons he/she is delivering or already delivered.
- When a customer places an order then immediately a message or mail will be sent to that customer as well as when the parcel will be delivered then another message or email will be sent to that customer.
- If any customer comes to place any order a second time or more then he/she will get the suggestion that he/she has placed the order at the previous address (so that he/she does not have to write the courier receiver again).
- A user can have a promo code to get a discount if he/she is a frequent customer.
- Various payment methods will be available there.…. etc
Admin panel activities:
- Every courier company will have an account through which the company will integrate what services they provide like from where to where they deliver courier, how much they charge etc.
- Each courier company will use this app as its own website and they can also do CRUD operations for its own maintenance.
- When an order is placed an email or message will be sent to the respective courier company so that the company can immediately respond to provide the service.
- A separate page will be maintained for each company where the courier will be able to see how many orders were placed in detail.
- A super admin will be there who can manage the CRUD operation of any courier company adding, modifying, deleting, etc.
- The super admin will limit the user level for the courier company as well as the other admin users created to maintain the web app.
- Every month each courier company will get a month-end statement….. Etc
Conclusion: Our services are focused on making parcel deliveries a hassle-free experience for customers. Our efficient fleet management, route planning, and trained staff ensure on-time deliveries of customer’s parcels to their destination.