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Support #2

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lakerdoc opened this issue Jul 29, 2024 · 6 comments
Open

Support #2

lakerdoc opened this issue Jul 29, 2024 · 6 comments

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@lakerdoc
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The Installation Procedere works as described and the the device with all entities is shown in the ha dashboard, but the without any values.

@developer-ccei-pool
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Hello, I need more information to be able to help you

Can you give me a screenshot of the null values ?

Can you send me the /homeassistant/vigipool_templates/vigipool.yaml file ?

Thank you

@lakerdoc
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lakerdoc commented Jul 30, 2024 via email

@developer-ccei-pool
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Hello, I couldn't find the attached documents, can you send them directly to [email protected] ? Thank you

@developer-ccei-pool
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Thank you, I was able to receive your email
I will answer it here

Where did you find your mosquitto log file?
It is true that this IP address 172.30.32.2 is suspicious

Maybe we could try removing what was generated by the script
You have to do this to be sure:

  • click on the eye and slider icons
  • click on the red options icon
  • click delete
    Then restart the script

Otherwise I read your vigipool.yaml and configuration.yaml file everything looks in order

@lakerdoc
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lakerdoc commented Aug 18, 2024 via email

@developer-ccei-pool
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Hello

I can't see the screenshots, can you send them to me by email?

Here is an example with images
1
2
3

To check if the IP is indeed a Vigipool product, you can use this command :
mosquitto_sub -v -h 192.168.41.27 -t "#"
You must adapt the IP address in the command
Multiple variables containing all the information will appear if it is a Vigipool product

For your problem with the Oxeo, I will talk to my team about it and I will keep you informed

Thank you for your feedback

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