New package for helpdesk.

sources/helpdesk-otrs/.helmignore

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+.helmignore
+docker-compose.yml
+rancher-compose.yml

sources/helpdesk-otrs/Chart.lock

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+dependencies:
+- name: postfix
+  repository: https://eea.github.io/helm-charts
+  version: 0.2.1
+digest: sha256:46f57619951b742cfc9a3b7624a120770a309d00c85d93a63641ad546ee39e4c
+generated: "2024-02-02T14:23:59.174573121+01:00"

sources/helpdesk-otrs/Chart.yaml

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+apiVersion: v2
+name: helpdesk-otrs
+description: Eionet helpdesk
+icon: https://raw.githubusercontent.com/eea/helm-charts/main/sources/helpdesk-otrs/logo_eionet.png
+
+type: application
+
+keywords:
+- Tickets
+
+# This is the chart version. This version number should be incremented each time you make changes
+# to the chart and its templates, including the app version.
+# Versions are expected to follow Semantic Versioning (https://semver.org/)
+version: 0.1.0
+
+# Version for the main container
+appVersion: "v6.0.43-openid-05"
+
+# Remember to do helm dep up .
+dependencies:
+  - name: postfix
+    version: 0.2.1
+    repository: https://eea.github.io/helm-charts
+# - name: mariadb
+#   version: 13.1.3
+#   repository: https://charts.bitnami.com/bitnami

sources/helpdesk-otrs/README.md

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+# Eionet Helpdesk
+
+This chart is (almost) configured for production.
+
+# Releases
+
+<dl>
+
+  <dt>Version 0.1.0</dt>
+  <dd>Initial version.</dd>
+
+</dl>
+

sources/helpdesk-otrs/templates/NOTES.txt

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+1. Get the application URL by running these commands:
+
+{{- if .Values.ingress.enabled }}
+{{- range $host := .Values.ingress.hosts }}
+  {{- range .paths }}
+  http{{ if $.Values.ingress.tls }}s{{ end }}://{{ $host.host }}{{ .path }}
+  {{- end }}
+{{- end }}
+{{- else if contains "NodePort" .Values.service.type }}
+  export NODE_PORT=$(kubectl get --namespace {{ .Release.Namespace }} -o jsonpath="{.spec.ports[0].nodePort}" services {{ include "appl.fullname" . }})
+  export NODE_IP=$(kubectl get nodes --namespace {{ .Release.Namespace }} -o jsonpath="{.items[0].status.addresses[0].address}")
+  echo http://$NODE_IP:$NODE_PORT
+{{- else if contains "LoadBalancer" .Values.service.type }}
+     NOTE: It may take a few minutes for the LoadBalancer IP to be available.
+           You can watch the status of by running 'kubectl get --namespace {{ .Release.Namespace }} svc -w {{ include "appl.fullname" . }}'
+  export SERVICE_IP=$(kubectl get svc --namespace {{ .Release.Namespace }} {{ include "appl.fullname" . }} --template "{{"{{ range (index .status.loadBalancer.ingress 0) }}{{.}}{{ end }}"}}")
+  echo http://$SERVICE_IP:{{ .Values.service.port }}
+{{- else if contains "ClusterIP" .Values.service.type }}
+  export POD_NAME=$(kubectl get pods --namespace {{ .Release.Namespace }} -l "app.kubernetes.io/name={{ include "appl.name" . }},app.kubernetes.io/instance={{ .Release.Name }}" -o jsonpath="{.items[0].metadata.name}")
+  export CONTAINER_PORT=$(kubectl get pod --namespace {{ .Release.Namespace }} $POD_NAME -o jsonpath="{.spec.containers[0].ports[0].containerPort}")
+  echo "Visit http://127.0.0.1:8080 to use your application"
+  kubectl --namespace {{ .Release.Namespace }} port-forward $POD_NAME 8080:$CONTAINER_PORT
+{{- end }}

sources/helpdesk-otrs/templates/_helpers.tpl

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+{{/*
+Expand the name of the chart.
+*/}}
+{{- define "appl.name" -}}
+{{- default .Chart.Name .Values.nameOverride | trunc 63 | trimSuffix "-" }}
+{{- end }}
+
+{{/*
+Create a default fully qualified app name.
+We truncate at 63 chars because some Kubernetes name fields are limited to this (by the DNS naming spec).
+If release name contains chart name it will be used as a full name.
+*/}}
+{{- define "appl.fullname" -}}
+{{- if .Values.fullnameOverride }}
+{{- .Values.fullnameOverride | trunc 63 | trimSuffix "-" }}
+{{- else }}
+{{- $name := default .Chart.Name .Values.nameOverride }}
+{{- if contains $name .Release.Name }}
+{{- .Release.Name | trunc 63 | trimSuffix "-" }}
+{{- else }}
+{{- printf "%s-%s" .Release.Name $name | trunc 63 | trimSuffix "-" }}
+{{- end }}
+{{- end }}
+{{- end }}
+
+{{/*
+Create chart name and version as used by the chart label.
+*/}}
+{{- define "appl.chart" -}}
+{{- printf "%s-%s" .Chart.Name .Chart.Version | replace "+" "_" | trunc 63 | trimSuffix "-" }}
+{{- end }}
+
+{{/*
+Common labels
+*/}}
+{{- define "appl.labels" -}}
+helm.sh/chart: {{ include "appl.chart" . }}
+{{ include "appl.selectorLabels" . }}
+{{- if .Chart.AppVersion }}
+app.kubernetes.io/version: {{ .Chart.AppVersion | quote }}
+{{- end }}
+app.kubernetes.io/managed-by: {{ .Release.Service }}
+{{- end }}
+
+{{/*
+Selector labels
+*/}}
+{{- define "appl.selectorLabels" -}}
+app.kubernetes.io/name: {{ include "appl.name" . }}
+app.kubernetes.io/instance: {{ .Release.Name }}
+{{- end }}
+
+{{/*
+Create the name of the service account to use
+*/}}
+{{- define "appl.serviceAccountName" -}}
+{{- if .Values.serviceAccount.create }}
+{{- default (include "appl.fullname" .) .Values.serviceAccount.name }}
+{{- else }}
+{{- default "default" .Values.serviceAccount.name }}
+{{- end }}
+{{- end }}

sources/helpdesk-otrs/templates/article-pvc.yaml

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+apiVersion: v1
+kind: PersistentVolumeClaim
+metadata:
+  name: helpdesk-eionet-article
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+    component: helpdesk-eionet-article
+  annotations:
+    "helm.sh/resource-policy": keep
+
+spec:
+  accessModes:
+  - ReadWriteMany
+  resources:
+    requests:
+      storage: 200Gi
+

sources/helpdesk-otrs/templates/backups-pvc.yaml

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+apiVersion: v1
+kind: PersistentVolumeClaim
+metadata:
+  name: helpdesk-eionet-backups
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+    component: helpdesk-eionet-backups
+  annotations:
+    "helm.sh/resource-policy": keep
+
+spec:
+  accessModes:
+  - ReadWriteMany
+  resources:
+    requests:
+      storage: 100Mi

sources/helpdesk-otrs/templates/css-cache-pvc.yaml

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+apiVersion: v1
+kind: PersistentVolumeClaim
+metadata:
+  name: helpdesk-eionet-css-cache
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+    component: helpdesk-eionet-css-cache
+  annotations:
+    "helm.sh/resource-policy": keep
+
+spec:
+  accessModes:
+  - ReadWriteMany
+  resources:
+    requests:
+      storage: 100Mi

sources/helpdesk-otrs/templates/database-service.yaml

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+apiVersion: v1
+kind: Service
+metadata:
+  name: mariadb
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+    component: database
+
+spec:
+  type: ClusterIP
+  ports:
+    - port: 3306
+      targetPort: 3306
+      protocol: TCP
+  selector:
+    {{- include "appl.selectorLabels" . | nindent 4 }}
+    component: database
+

sources/helpdesk-otrs/templates/database-statefulset.yaml

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+apiVersion: apps/v1
+kind: StatefulSet
+metadata:
+  name: {{ .Release.Name }}-db
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+    component: database
+
+spec:
+  replicas: 1
+  serviceName: mariadb
+  selector:
+    matchLabels:
+      {{- include "appl.selectorLabels" . | nindent 6 }}
+      component: database
+  template:
+    metadata:
+      labels:
+        {{- include "appl.selectorLabels" . | nindent 8 }}
+        component: database
+    spec:
+      terminationGracePeriodSeconds: 10
+      {{- with .Values.imagePullSecrets }}
+      imagePullSecrets:
+        {{- toYaml . | nindent 8 }}
+      {{- end }}
+      serviceAccountName: {{ include "appl.serviceAccountName" . }}
+
+      containers:
+      - name: mariadb
+        image: mariadb:5.5.58
+        ports:
+        - containerPort: 3306
+          protocol: TCP
+        args:
+        - mysqld
+        - --user=mysql
+        - --default_storage_engine=InnoDB
+        - --character-set-server=utf8
+        - --collation-server=utf8_general_ci
+        - --init-connect=SET NAMES utf8
+        - --innodb_log_file_size=256M
+        - --innodb_buffer_pool_size=3GB
+        - --max_allowed_packet=100M
+        - --bulk_insert_buffer_size=64M
+        - --query_cache_size=64M
+        - --skip-character-set-client-handshake
+        - --skip-host-cache
+        - --wait_timeout=600
+        env:
+        - name: MYSQL_DATABASE
+          value: "{{ .Values.database.database }}"
+        - name: MYSQL_PASSWORD
+          value: "{{ .Values.database.password }}"
+        - name: MYSQL_ROOT_PASSWORD
+          value: "{{ .Values.database.rootpw }}"
+        - name: MYSQL_USER
+          value: "{{ .Values.database.username }}"
+        - name: TZ
+          value: Europe/Copenhagen
+
+        resources:
+          {{- toYaml .Values.database.resources | nindent 10 }}
+
+        securityContext:
+          {{- toYaml .Values.database.securityContext | nindent 10 }}
+        volumeMounts:
+        - mountPath: /var/lib/mysql
+          name: {{ .Release.Name }}-database
+
+        livenessProbe:
+          tcpSocket:
+            port: 3306
+          initialDelaySeconds: 15
+          periodSeconds: 20
+
+        resources:
+          {{- toYaml .Values.database.resources | nindent 10 }}
+
+      restartPolicy: Always
+
+      {{- with .Values.database.nodeSelector }}
+      nodeSelector:
+        {{- toYaml . | nindent 8 }}
+      {{- end }}
+      {{- with .Values.database.affinity }}
+      affinity:
+        {{- toYaml . | nindent 8 }}
+      {{- end }}
+      {{- with .Values.database.tolerations }}
+      tolerations:
+        {{- toYaml . | nindent 8 }}
+      {{- end }}
+
+  volumeClaimTemplates:
+  - metadata:
+      name: {{ .Release.Name }}-database
+    spec:
+      accessModes:
+      - ReadWriteOnce
+      resources:
+        requests:
+          storage: 30Gi

sources/helpdesk-otrs/templates/denymysql-netsecpol.yaml

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+apiVersion: networking.k8s.io/v1
+kind: NetworkPolicy
+metadata:
+  name: {{ .Release.Name }}-database-egress
+  labels:
+    {{- include "appl.labels" . | nindent 4 }}
+
+spec:
+  podSelector:
+    matchLabels:
+      {{- include "appl.selectorLabels" . | nindent 6 }}
+      component: database
+
+  policyTypes:
+  - Egress
+  - Ingress
+
+  egress: []
+
+  ingress:
+  - from:
+    - podSelector:
+        matchLabels:
+          {{- include "appl.selectorLabels" . | nindent 10 }}
+    ports:
+    - protocol: TCP
+      port: 3306
+