Ecommerce Market Basket Analysis and Power BI Dashboard

Executive Overview

This project analyzes over 270,000 e-commerce sales transactions to perform a comprehensive Market Basket Analysis (MBA), offering valuable insights into product bundling, cross-selling, and customer purchasing patterns. By identifying high-value product combinations and strategic opportunities, this analysis outlines clear actions for increasing average order value, customer retention, and lifetime value, with projected improvements of 12% in AOV, 15% in CLV, and 7% in CRR.

Key Insights:

• Revenue-Driving Product Bundles: The analysis identifies four top-performing product combinations contributing to 20% of total revenue, providing clear targets for bundling strategies to increase transaction value. Cross-Selling and Upselling Opportunities:** The analysis's insights suggest targeted cross-selling and upselling campaigns that can significantly boost customer lifetime value (CLV) by 15%.
• Personalized Product Recommendations: Utilizing customer purchasing behavior, the project offers strategies for personalized recommendations, improving customer retention rate (CRR) by an estimated 7%.
• Website Optimization: Optimizing product placement based on purchasing patterns is projected to enhance conversion rates (CR) by 7%, making the customer journey more efficient and profitable.

Impact: The proposed strategic actions are expected to significantly enhance key e-commerce metrics, including a 12% increase in AOV, 15% growth in CLV, and 7% improvements in both CRR and CR, providing a clear roadmap for increasing revenue and improving customer engagement.

Demonstrated Skills:

• Advanced Data Analysis: Expertise in extracting actionable insights from over 270,000 rows of e-commerce data using PostgreSQL and Python. The project involved complex data cleaning, manipulation, and feature engineering to prepare the dataset for meaningful analysis.
• SQL and Database Management: Built a PostgreSQL database from scratch, applying advanced SQL techniques including CTEs, window functions, and complex joins to perform Market Basket Analysis (MBA). Leveraged SQLAlchemy for efficient database management and queries.
• Strategic Business Thinking: Developed data-driven recommendations based on MBA results, aligning insights with business objectives to improve AOV, CLV, CRR, and CR, demonstrating a strong ability to convert analytical findings into actionable strategies.
• Process-Oriented Problem Solving: Successfully handled large datasets by cleaning and structuring the data using Python (Pandas, Numpy), performing feature engineering, and generating fictional product names to enrich the dataset and enhance analysis results.
• Visualization and Reporting: Designed and developed an interactive Power BI dashboard to present key findings visually, making the data easy to understand for business stakeholders. Additionally, the project produced a comprehensive final report detailing insights and recommendations.

This project demonstrates strong proficiency in turning complex datasets into actionable business strategies, showcasing key data analysis, database management, and business intelligence skills, making it highly attractive for data analyst roles.

Table of Contents

• Technologies Used
• Data Source
• Features
• Business Question
• Methodology
• Process
• Insights and Recommendations
• Recommendations for Further Analysis
• Estimated Impact of Proposed Actions with Industry Benchmarks
• Contact
• Screenshots

Technologies Used

• Kaggle API: Data collection using Kaggle API
• Anaconda Prompt: Environment setup, directory creation, data extraction using Kaggle API, and command-line interface for Git operations.
• PostgreSQL (psql): Database and user creation, data storage, and querying.
• Jupyter Notebooks and Libraries/Packages: Step-by-step documentation, data cleaning, and analysis.
  • Python Pandas: Data cleaning and manipulation.
  • Numpy: Numerical operations and data manipulation.
  • SQL Magic: Data integrity verification, feature engineering, exploratory data analysis, and MBA calculations.
  • SQLAlchemy Engine: PostgreSQL connection.
  • Random: Augmenting data by generating fictional product names.
• VSCode: Writing scripts and SQL queries.
• Power BI: Visualization and interactive dashboard creation.
• Git: Version control for tracking changes, managing project history, and pushing the project directory to GitHub.
• Word/Google Docs: Final report compilation and formatting.

Data Source

This dataset, sourced from Kaggle, provides a detailed look into e-commerce sales transactions, encompassing order details, product attributes, customer demographics, and purchase history. The dataset is designed to facilitate the exploration of purchasing patterns and profitability drivers within an e-commerce context.

Features

• Data Preparation: Comprehensive data cleaning, manipulation, and augmentation, including the generation of random names based on SKU codes and the optimization of database structure through table dissection and feature engineering.
• Market Basket Analysis: In-depth examination of product combinations frequently purchased together, providing insights into customer buying patterns and opportunities for cross-selling and upselling.
• Sales Trend Analysis and Product Affinity: Identification of key sales trends over time, including seasonality and product performance, to inform inventory management and promotional planning.
• Interactive Dashboard: A Power BI dashboard offering dynamic visualizations allowing stakeholders to explore real-time sales data and insights, fostering data-driven decision-making.
• Actionable Insights: Clear, data-driven recommendations for improving sales performance and customer satisfaction based on the analysis of buying patterns and product affinities.
• Comprehensive Reporting: A final report detailing the analysis process, findings, and strategic recommendations, showcasing the ability to communicate complex data insights to business stakeholders effectively.

Business Question

"How can we identify the item sets that contribute to the top 20% of total revenue and evaluate their impact on Customer Lifetime Value (CLV) and Average Transaction Value (ATV)? Additionally, what strategic insights can we gain to maximize revenue through targeted product bundling recommendations?"

Methodology

Market Basket Analysis (MBA) is a data mining technique used to identify associations and relationships between items within large datasets of transactional data. This analysis uncovers patterns that indicate which products are frequently bought together, providing valuable insights into customer purchasing behavior. By examining these associations, businesses can optimize product placements, enhance cross-selling strategies, and design effective marketing campaigns.

In our MBA, we focused on calculating key metrics such as support, confidence, and lift for item pairs. Support measures the frequency of occurrence of an item set in the dataset, indicating how often items are purchased together. Confidence measures the likelihood of item B being purchased when item A is purchased, providing insight into conditional probabilities. Lift evaluates the strength of an association by comparing the observed frequency of item pairs with their expected frequency if they were independent, helping identify strong and potentially profitable associations.

Process

1. Environment Setup: Created a conda environment (env file available in the repository).
2. Data Collection: Imported dataset using Kaggle API.
3. Database Setup: Set up PostgreSQL and created database schema using the create_tables.sql script.
4. Data Cleaning and Manipulation: Cleaned and manipulated data for database import using data_cleaning.ipynb.
5. Data Augmentation: Generated fictional product names using fictional_product_name_generation.ipynb.
6. Data Loading: Imported data into PostgreSQL using the import_data.sql script.
7. Exploratory Data Analysis and MBA: Conducted EDA and Market Basket Analysis using Jupyter notebooks (sql_eda_and_mba.ipynb).
8. Visualization: Imported data into Power BI for visualization and analysis.
9. Final Report: Compiled a final report with insights and recommendations based on the analysis.

Insights and Recommendations:

Key Insights:

1. Top Revenue-Driving Item Pairs: The MBA identified that the top 4 item pairs—Cotton Kurta & Designer Kurta (CKD), Casual Kurta & Cotton Kurta (CKC), Cotton Kurta & Stylish Kurta (CKS), and Casual Kurta & Designer Kurta (CAD)—contribute approximately 20% of the total revenue, equating to $17.5MM. These pairs are crucial for enhancing Customer Lifetime Value (CLV) and Average Transaction Value (ATV).
2. Impact on CLV and ATV: The top item pairs account for a combined CLV of $7.9MM and an ATV ranging from $403 to $414. Together, they represent 27.41% of the total CLV, underlining their importance in driving long-term customer relationships and maximizing revenue.

Strategic Recommendations:

1. Cross-Promote Between Top Pairs: Implement targeted cross-bundling promotions and discounts to incentivize customers to purchase multiple high-performing item sets in a single transaction. This strategy is projected to increase AOV by 12% and drive overall sales.
2. Customer Segmentation and Personalized Marketing: Tailor bundling offers and marketing efforts to specific customer segments based on Market Basket insights, expected to improve CRR by 7%.
3. Monitor and Adjust Bundling Strategies: Continuously track the performance of bundles and their impact on CLV and AOV, refining combinations based on data insights to optimize revenue growth.

Recommendations for Future Analysis

To further enhance the insights from this Market Basket Analysis and provide even more actionable recommendations, the following steps could be pursued:

1. Advanced Customer Segmentation: Implement more granular customer segmentation based on behavioral and demographic data. This will enable more targeted marketing strategies and personalized bundling offers that resonate with distinct customer groups.
2. Predictive Modeling for CLV and ATV: Develop predictive models to forecast Customer Lifetime Value (CLV) and Average Transaction Value (ATV). By anticipating future customer value, you can prioritize high-value customers and optimize your marketing and sales efforts.
3. Experimentation with Bundling Strategies: Conduct A/B testing on different bundling strategies to measure their impact on revenue and customer satisfaction. This data-driven approach will help identify the most effective bundling combinations, enhancing both customer experience and profitability.

Estimated Impact of Proposed Actions with Industry Benchmarks

• Average Order Value (AOV): Estimated 12% increase through product bundling strategies. (Supported by McKinsey & Company, 2018; Forrester Research, 2019)

• Customer Retention Rate (CRR): Estimated 7% improvement via personalized product recommendations. (Supported by Accenture, 2020; Harvard Business Review, 2019)

• Customer Lifetime Value (CLV): Estimated 15% boost from targeted cross-selling and upselling campaigns. (Supported by Adobe Digital Insights, 2021; Journal of Marketing Analytics, 2019)

• Conversion Rate (CR): Estimated 7% enhancement through optimized product placement on the website. (Supported by Baymard Institute, 2020; Nielsen Norman Group, 2019)

Contact

For more information, please contact:

Name: Matt Delaune

Email: [email protected]

Screenshots

Home Page

Detailed Analysis Page

Final Report