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[IMP] Email: update mailjet parameter note #11437

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20 changes: 14 additions & 6 deletions content/applications/general/email_communication/mailjet_api.rst
Original file line number Diff line number Diff line change
Expand Up @@ -195,18 +195,26 @@ Connection`.
:alt: Odoo outgoing email server settings.

.. important::
In order for the notifications feature to work using Mailjet, there are three settings that need
to be set in Odoo.
For the notifications feature to work using Mailjet, with a custom domain, the following settings
need to be configured:

#. The :guilabel:`From Filter` needs to be set on the server configuration. It is recommended
to set it as a domain and not a full email address. It should match the domain in the two
#. The :guilabel:`From Filter` needs to be set on the server configuration. It is recommended to
set it as a domain and not a full email address. It should match the domain in the two
proceeding steps. More information can be referenced :ref:`here
<email_communication/from_filter>`.
#. The :guilabel:`mail.default.from` system parameter must have the value
`notifications\@yourdomain.com`.
#. The :guilabel:`mail.default.from_filter` system parameter must have the value
`yourdomain.com`. Replace `yourdomain` with the custom domain for the Odoo database. If there
isn't one, then use the :guilabel:`mail.catchall.domain` system parameter.
`yourdomain.com`. Replace `yourdomain` with the custom domain.

If utilizing a database domain, and **not** a custom domain, the following settings need to be
configured:

#. The :guilabel:`From Filter` needs to be set on the server configuration. It should match the
domain in the two proceeding steps.
#. The :guilabel:`mail.default.from` system parameter must have the value `notifications`.
#. The :guilabel:`mail.default.from_filter` system parameter must have the value
`yourdomain.odoo.com`.

For more information see :ref:`Using a default email address <email_communication/default>`.

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