Missing Rates

What is it?

This error message is shown when no exchange rates were found in the extensions storage.

Why does it happen?

Normally, new exchange rates are fetched at regular intervals and stored in the extension's storage. If the service from which we retrieve the exchange rates is down, this operation will fail and the old rates remain in storage. Thus, you'd only see this error if the very first fetch event failed. All subsequent failures would merely result in outdated data (see outdated rates).

Note that it may also be caused if saving the results to storage failed (e.g. if out of memory), but this is highly unlikely.

How can I fix it?

Once the API comes online again (assuming that was the issue) the rates will be fetched next time the interval is reached. As of v1.0.6 there is no way to manually refetch rates. Such a feature was proposed in 815fbb3 but ultimately dropped in 33bdc6b.

TODO: There may be some way to force a refresh via the console. If so, document it here.