- Phone menus? Blah. Use your mouse and keyboard instead.
- Never wait on hold. Let Operator call you when there's a human on the line.
- Search past calls. Operator emails you the transcript and audio recording.
We used Flask and Mongodb on Digital Ocean servers and wrote a simple javascript frontend. Sendgrid and the TelAPI provided cricial services. TelAPI in-call vocals provided by @theycallmeswift.
This 24-hour project was awarded a prize for "Best Use of MongoDB" at HackRU Spring 2014. By Theo Pak and Derek Schultz