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@znuny

Znuny GmbH - Enterprise Services

Making help desk software that works for you.

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  1. Znuny Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    Perl 389 89

  2. znuny-feature-requests znuny-feature-requests Public

    This repository tracks feature requests as issues.

    7 1

  3. ZnunyCodePolicy ZnunyCodePolicy Public

    Znuny code quality checker.

    Perl 2 4

  4. Znuny-HealthStatus Znuny-HealthStatus Public

    Perl 4

  5. Znuny4OTRS-CTI Znuny4OTRS-CTI Public

    URL-CTI Support for incoming calls.

    Perl 13 6

Repositories

Showing 10 of 71 repositories
  • Znuny-PrimarySecondary Public

    With the primary/secondary ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the primary ticket must be closed. All other tickets will be closed automatically, and the solution text for the primary ticket will be sent to all customers of secondary tickets.

    znuny/Znuny-PrimarySecondary’s past year of commit activity
    Perl 2 3 0 1 Updated Nov 27, 2024
  • FAQ Public

    An FAQ module to manage FAQs and also used as knowledge base.

    znuny/FAQ’s past year of commit activity
    Perl 1 0 0 0 Updated Nov 27, 2024
  • Znuny4OTRS-CustomerMap Public

    A Google Maps integraton. A visualiation of your customers in a dashboard plugin.

    znuny/Znuny4OTRS-CustomerMap’s past year of commit activity
    Perl 5 3 0 0 Updated Nov 19, 2024
  • Znuny4OTRS-ProcessTimeUnits Public

    This package contains the functionality to set time units in processes without displaying article field.

    znuny/Znuny4OTRS-ProcessTimeUnits’s past year of commit activity
    Perl 2 2 0 0 Updated Nov 19, 2024
  • Znuny4OTRS-TypePriorityBasedEscalation Public

    An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.

    znuny/Znuny4OTRS-TypePriorityBasedEscalation’s past year of commit activity
    Perl 3 1 0 0 Updated Nov 18, 2024
  • znuny/Znuny-SMTPRateLimit’s past year of commit activity
    Perl 1 0 0 0 Updated Nov 8, 2024
  • manual Public
    znuny/manual’s past year of commit activity
    Makefile 3 4 0 2 Updated Nov 7, 2024
  • Znuny Public

    Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

    znuny/Znuny’s past year of commit activity
    Perl 389 GPL-3.0 89 64 50 Updated Nov 6, 2024
  • Znuny4OTRS-ExternalURLJump Public

    With this extention you will be able to add external links to OTRS agent and customer navigation bar.

    znuny/Znuny4OTRS-ExternalURLJump’s past year of commit activity
    Perl 6 4 0 0 Updated Nov 5, 2024
  • ITSMConfigurationManagement Public

    This package implements all ITSM configuration management features. This package requires the ITSMCore package.

    znuny/ITSMConfigurationManagement’s past year of commit activity
    Perl 1 4 1 1 Updated Nov 4, 2024