Help Desk 0.3.12

This update is mainly bug fixes. Again it's not necessary just recommended.

Help Desk 0.3.11

This update is mainly bug fixes. It is recommend that you update, but it is not necessary.

Help Desk 0.3.10

This release adds a new Reassign feature along with fixing the Assigning system and correcting the breadcrumbs. It is recommended that you update to this version, but it is not necessary.

Help Desk 0.3.05

This release is mainly graphical updates. This is an optional update. If you find any bugs please report them.

Help Desk 0.3.04

This release of the Help Desk Module is mostly visual changes. Only one or two changes actually affect how the system works. This isn't a necessary update. Update if you want.

Help Desk 0.3.03 Hotfix

This is a hotfix for the Gibbon Help Desk Module 0.3.02. There were three bugs which made the new technician group system unusabled. Currently the technician group system is new and most likely has quite a few bugs. If you do find any or experience any please let us know using the Github Issues feature.

Help Desk 0.3.02 Hotfix

This is a hotfix for the Gibbon Help Desk Module 0.3.01. There was a bug which made the new technician group system unusabled. Currently the technician group system is new and most likely has quite a few bugs. If you do find or experience any please let us know using the Github Issues feature.

Help Desk 0.3.01 Hotfix

This is a hotfix for the Gibbon Help Desk Module 0.3.00. There were three bugs which made the new technician group system unusabled. Currently the technician group system is new and most likely has quite a few bugs. If you do find any or experience any please let us know using the Github Issues feature.

Help Desk IX

This is our ninth release of our Help Desk module for Gibbon. This is an early development, use at your own risk. This doesn't have any known bugs and we believe it is safe to use, but remember it is an early development.

This update brings along a new technician system as our old one was not up to the standards we believed was necessary. This new system brings along a new permission system that allows you to change almost every permission a technician can have.

Please report any bugs using the Github Issues system and we will fix them as soon as possible.

Help Desk Module VIII

This is our eighth release of our Help Desk module for Gibbon. This is an early development, use at your own risk. This doesn't have any known bugs and we believe it is safe to use, but remember it is an early development. This is mainly bug fixes. If the bugs listed below are affecting your use of the module please update. If update and are still encountering a bug please post it on the issues tab in git hub with instructions on how to recreate. Hope you enjoy.

Bugs fixed in this version:
Fixed a bug where assigning someone to an issue would give their gibbonPersonID instead of their technicianID.
Fixed accept link not leading to the correct location in issues_discuss_view.php.
Fixed a bug where a person could assign themselves to their own issues in issues_assign.php.